Open to opportunities

Kristie Deslauriers

@kristiedeslauriers

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Experienced group travel coordinator with a passion for event planning.

United States

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What I'm looking for

I am looking for a dynamic role that allows me to leverage my event planning and customer service skills while contributing to a collaborative team environment.

I am a dedicated professional with extensive experience in group travel coordination and event planning. Currently, I serve as a Group Travel Coordinator at Creating Magic Vacations, where I specialize in booking group cruises and land packages, managing marketing efforts, and coordinating with over 100 agents to ensure seamless reservations. My role allows me to combine my organizational skills with my passion for creating memorable experiences for clients.

Previously, I worked as a Regional Manager for Right at School, overseeing before and after school programs across multiple states. I was responsible for developing new business, hiring and training staff, and ensuring compliance with licensing requirements. My experience at Walt Disney World Resort further honed my customer service and event coordination skills, where I trained new cast members and managed guest services, ensuring every detail contributed to the magic of Disney.

Experience

Work history, roles, and key accomplishments

Current

Group Travel Coordinator

Current

Creating Magic Vacations

Mar 2023 - Present (2 years 4 months)

Managed group travel bookings for cruises, land packages, and river cruises, distributing reservations to over 100 agents. Coordinated and executed comprehensive marketing strategies for all group travel initiatives.

Marketing Travel Coordination Sales

Regional Manager

Right at School

Aug 2017 - Apr 2020 (2 years 8 months)

Developed and expanded before and after-school programs across multiple states, including Rhode Island, Connecticut, Massachusetts, New York, and New Hampshire. Managed operations for 30 schools and 36 employees, overseeing hiring, training, and licensing compliance for staff.

Program Management Licensing

Reservations Manager, Trainer, Sales

Walt Disney World Resort

Mar 1996 - Jun 2000 (4 years 3 months)

Managed resort reservations and provided comprehensive training to new cast members in the reservation center and as part of the Tradition team. Promoted Disney Vacation Club as an advanced sales associate and resolved guest issues in the call center, handling payments and billing. Coordinated special events at EPCOT and the Wedding Pavilion, demonstrating strong presentation and customer service

Sales Guest Service Presentation Skills

Business Development Manager

GWV International

Jun 1991 - Jan 1996 (4 years 7 months)

Spearheaded business growth by strategizing and attracting new clients through market research and networking initiatives. Developed proposals, projected sales, and forecasted revenue to drive company expansion. Utilized strong negotiation, communication, and technical skills to achieve business objectives.

Business Development Market Research Sales Forecasting Networking Negotiation Communication Skills