Shawn Whitehead

Led Product Design & Strategy across Global Banking, shaping regulated workflows, multi‑source data products, and advisory systems.

Owned workflow architecture, product strategy, and AI adoption across advisory, coverage, risk, and operations.
Led regulated workflows including CARBS and Suitability & Eligibility, defining evidence structures, data lineage, validation rules, and auditability frame

Owned strategy and delivery for Global Banking workflow and data products.

Led a chapter of designers and product owners, establishing standards for regulated workflows and multi‑source data experiences.

Delivered modernised advisory workflows and reusable design patterns across Coverage & Advisory.

Partnered with engineering and business stakeholders to deliver governed, scalable workflow syst

Led product design for Global Banking platforms.

Modernised banker workflows, regulated processes, and multi‑source data interfaces.

Delivered scalable UX foundations and workflow patterns used across Coverage & Advisory.

Embedded systems thinking and evidence‑driven design into product teams.

Led UX across the UBS Neo platform.

Designed cross‑asset workflows for traders, sales, researchers, advisors, and portfolio managers.

Delivered foundational UX for advisory tools, scenario modellers, collaboration systems, operational tooling, and analytical products.

Contributed to the evolution of the Neo design system and platform‑level workflow patterns.

Consultant focused on defining user journeys, information architecture, and workflow improvements across digital publishing products. Worked with product and engineering teams to clarify problem spaces, model content‑rich user flows, and shape early product direction through rapid prototyping and UX strategy. Delivered system‑level artefacts that improved navigation clarity, reduced friction in ke

Senior UX consultant supporting product teams across Sky’s digital platforms. Led discovery, workflow modelling, and interaction design for multi‑step customer journeys, partnering with product managers and engineering to define requirements and validate solution paths. Produced high‑fidelity prototypes and interaction models that informed product direction, improved usability, and accelerated del

Led the UX and interaction design function during the national rollout of auto‑enrolment, working at the intersection of product, policy, and engineering to define the core digital experience for employers, intermediaries, and members. My work focused on shaping product direction through workflow design, systems modelling, and translating regulatory requirements into clear, testable product defini

Led production operations across a multidisciplinary design consultancy, overseeing delivery of complex brand, digital, and service design projects. Worked closely with design, strategy, and client teams to define scope, sequence work, and ensure high‑quality execution across multiple concurrent programmes. Introduced workflow improvements, clarified delivery processes, and strengthened cross‑team

Managed client programmes for a human‑factors‑driven design consultancy specialising in complex systems, enterprise tools, and behavioural research. Partnered with UX teams, researchers, and client stakeholders to define objectives, structure workstreams, and ensure alignment across product, design, and operational teams. Supported the delivery of workflow‑heavy, research‑led design projects — exp

Led the in‑house marketing design services function for Heathrow Airport, overseeing delivery of brand, digital, and passenger‑facing communication projects across multiple terminals and operational environments. Managed creative workflows, prioritised cross‑departmental requests, and ensured consistent execution across campaigns, signage systems, and service communications.

Partnered with operat

Led the creative services function for MGM’s UK operations, managing multidisciplinary teams delivering brand, digital, and marketing assets across film, entertainment, and corporate channels. Oversaw end‑to‑end creative workflows, from briefing and scoping through to production and delivery, ensuring alignment with brand strategy and commercial objectives.

Worked closely with marketing, product,

Senior Product Designer focused on AI-native products in global banking, turning rough ideas into clear product directions and shaping discovery sessions. Led cross-functional chapter work and brought structure to AI product thinking.

Pursued a Bachelor of Technology in Graphic Design, developing foundational skills in visual communication and design principles.

Completed A Levels in Mathematics, Physics, Biology, Human Biology, and Chemistry, building a strong analytical and scientific foundation.