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Mark Sampson

@marksampson

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I lead product design for complex payments, fintech and regulated enterprise platforms.

United Kingdom

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What I'm looking for

I'm looking to lead product design for complex, regulated platforms where I can shape strategy, build scalable design systems, coach teams and turn customer evidence into measurable business outcomes.

I'm leading product design at Moniepoint across Moniebook, POS Channels and Offline Payments, while guiding design-system migration and new SME business-management propositions.

At Visa, I defined product and UX direction for cross-border payments, treasury, settlement and reporting platforms. I improved process efficiency by 25% and reduced process time by more than 40% through AI/ML-supported forecasting and streamlined journeys.

Previously, I led UX for Visa Direct's global cross-border payments network, delivering £5M+ in operational savings through simpler core workflows and reduced contractor reliance. I work across research, journey mapping, accessible interaction design and data-intensive operational tools.

I've also built enterprise design systems and led teams at Maersk and Finastra, including a mobile-app redesign that increased adoption by 300% within two months. I turn ambiguous, regulated requirements into clear product direction and scalable experiences.

Experience

Work history, roles, and key accomplishments

Current

Product Design Manager

Current

Moniepoint

Jan 2026 - Present (8 months)

Leading design across Moniebook, POS Channels and Offline Payments, aligning customer experience and commercial priorities. Directing migration to a unified design system and leading discovery for new SME propositions.

Design Strategy Design Systems UX Research Journey Mapping Prototyping Figma Agile Delivery

Senior Technical Product Manager (UX)

Visa

Jan 2025 - Jan 2026 (1 year)

Defined product and UX direction for enterprise cross-border payments, treasury, settlement and reporting platforms. Improved process efficiency by 25% and reduced process time by over 40% through AI/ML-supported forecasting.

Product Management UX Strategy AI ML Cross Border Payments Stakeholder Alignment Process Optimization

Head of UI/UX, Visa Direct

Visa Payments Ltd

Oct 2019 - Jan 2025 (5 years 3 months)

Led end-to-end UX strategy and delivery for Visa's global cross-border payments network. Delivered £5M+ in operational savings and directed research and product-definition workshops.

UX Strategy Design Systems Research Journey Mapping Web And Mobile Design Accessibility Data Rich Workflows

Lead UI/UX Design

A.P. Moller – Maersk

Jul 2018 - Oct 2019 (1 year 3 months)

Led design across customer-facing and operational logistics products. Created Maersk's enterprise visual design system and led the redesign of the mobile app, increasing adoption by 300% within two months.

Design Systems Mobile App Design B2B B2C Team Leadership Mentorship iOS Android

Team Lead, UI/UX Design

Finastra

Mar 2013 - Jun 2018 (5 years 3 months)

Managed a multidisciplinary team and design delivery across banking and capital markets products. Created and implemented Finastra's global design system and led UX for Fusion LenderComm.

Design Systems UX Leadership Banking Capital Markets Prototyping Client Presentations Agile