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Mark Sampson

@marksampson

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I lead product design for complex payments, fintech and regulated enterprise platforms.

United Kingdom

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What I'm looking for

I'm looking to lead product design for complex, regulated platforms where I can shape strategy, build scalable design systems, coach teams and turn customer evidence into measurable business outcomes.

Remits: Business Platforms (from June 2026) and Account, Card & VAS (from January 2026), alongside cross-team design-system migration and strategic new-product delivery.

- Lead design across Moniebook, POS Channels and Offline Payments, aligning portfolio priorities, customer experience and cross-functional delivery.

- Direct migration across product teams to a unified design system, strengthening consistency, reuse and engineering alignment.

- Led end-to-end discovery and product strategy for Moniebook Lite, currently in development, using deep customer empathy, JTBD research and behavioural segmentation to define SME onboarding and core workflows.

- Translate customer insights into product requirements and interactive prototypes to simplify financial management ahead of launch; partner with Customer Experience, UX Research, Product and Engineering to close requirements gaps.

- Lead AI adoption across the design organisation as its go-to specialist; develop reusable Claude Skills, shared workflows and automation to standardise practices and support research synthesis and design delivery.

- Establish structured design intake and weekly prioritisation; coach designers in product strategy, technical understanding, design systems and independent decision-making.

Experience

Work history, roles, and key accomplishments

Current

Product Design Manager

Current

Moniepoint

Jan 2026 - Present (10 months)

Translate customer insights into product requirements to simplify financial management ahead of launch; partner with Customer Experience, UX Research, Product and Engineering.
- Lead AI adoption; develop reusable Claude Skills, shared workflows and automation to standardise practices and support research synthesis and design delivery.

Design Strategy Design Systems UX Research Journey Mapping Prototyping Figma Agile Delivery

Senior Technical Product Manager (UX)

Visa

Jan 2025 - Jan 2026 (1 year)

Defined product and UX direction for enterprise cross-border payments, treasury, settlement and reporting platforms. Improved process efficiency by 25% and reduced process time by over 40% through AI/ML-supported forecasting.

Product Management UX Strategy AI ML Cross Border Payments Stakeholder Alignment Process Optimization

Head of UI/UX, Visa Direct

Visa Payments Ltd

Oct 2019 - Jan 2025 (5 years 3 months)

Led end-to-end UX strategy and delivery for Visa's global cross-border payments network. Delivered £5M+ in operational savings and directed research and product-definition workshops.

UX Strategy Design Systems Research Journey Mapping Web And Mobile Design Accessibility Data Rich Workflows

Lead UI/UX Design

A.P. Moller – Maersk

Jul 2018 - Oct 2019 (1 year 3 months)

Led design across customer-facing and operational logistics products. Created Maersk's enterprise visual design system and led the redesign of the mobile app, increasing adoption by 300% within two months.

Design Systems Mobile App Design B2B B2C Team Leadership Mentorship iOS Android

Team Lead, UI/UX Design

Finastra

Mar 2013 - Jun 2018 (5 years 3 months)

Managed a multidisciplinary team and design delivery across banking and capital markets products. Created and implemented Finastra's global design system and led UX for Fusion LenderComm.

Design Systems UX Leadership Banking Capital Markets Prototyping Client Presentations Agile