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Shaurya Sood

@shauryasood1

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I convert client conversations into bookings, repeat business, and referral-driven growth through consultative sales.

Canada

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What I'm looking for

I'm looking for a customer-focused, quota-driven sales and marketing role in the Greater Toronto Area where I can use consultative selling, client relationship management, and consumer-behaviour insight to grow business.

I've converted travel enquiries into confirmed bookings at Kindle Travels, consulting with 30–40 clients monthly and achieving approximately 60% conversion through tailored recommendations, upselling, and full-cycle support.

I also run a freelance art business serving 50+ clients, including 20+ repeat customers, while bringing high-volume hospitality, HR coordination, and psychology-based insight into buyer motivation and client relationships.

Experience

Work history, roles, and key accomplishments

Current

Freelance Artist & Business Owner

Current

Self-Employed

Jan 2024 - Present (2 years 9 months)

Built and manage a freelance client base of 50+ customers, including 20+ repeat clients, running the full sales cycle from consultation to delivery. Approximately 70% of new business generated through direct referrals.

Client Acquisition Account Management Sales Cycle Management Generating Referrals Freelance

Part-Time Team Member

The Spoke

Sep 2024 - Sep 2025 (1 year)

Delivered fast, sales-oriented customer service to 1,200+ customers monthly in a high-volume campus restaurant. Processed $2,000-$3,750 in transactions per shift and upsold menu items to increase order value.

Customer Service Upselling POS systems Time Management

Psychology Intern

Fortis Healthcare

Jun 2025 - Jul 2025 (1 month)

Observed therapy and patient-interaction sessions, building applied insight into empathy-led, client-centred communication directly transferable to consultative sales and account management.

Empathy Client Communication Observational Skills Psychology

HR Intern

MakeMyTrip Pvt. Ltd.

Jun 2025 - Jul 2025 (1 month)

Screened an average of 500 resumes monthly and shortlisted approximately 200 candidates against role requirements. Coordinated interview scheduling for about 100 candidates monthly and assisted with onboarding documentation.

Shortlisting Interview Scheduling Onboarding Talent Acquisition

Sales and Customer Service Representative

Kindle Travels Pty. Ltd.

Jan 2024 - Jul 2024 (6 months)

Consulted with 30-40 clients monthly to assess travel needs, converting approximately 60% of enquiries into confirmed sales. Upsold add-ons and resolved booking issues, maintaining a 52% client retention rate.

Consultative Selling Needs Assessment Upselling Objection Handling CRM