Alicia King
@aliciaking
Dedicated customer service professional with strong management skills.
What I'm looking for
I am a dedicated customer service professional with extensive experience in various roles, including management and delivery services. My journey began at Jimmy Johns, where I honed my time management and communication skills while serving as both an employee and manager. I thrived in a fast-paced environment, ensuring customer satisfaction and efficient operations.
Following my time at Jimmy Johns, I worked as a delivery driver for Amazon, where I was responsible for delivering packages to customers with a focus on reliability and service quality. My experience at Micro Center further enhanced my customer service skills, as I assisted customers with their online orders and ensured a smooth checkout process. I am passionate about providing exceptional service and contributing positively to team dynamics.
Experience
Work history, roles, and key accomplishments
Parts Specialist
O'Reilly Auto Parts
Oct 2021 - Oct 2021 (0 months)
Provided assistance in changing automotive parts such as batteries, headlights, and wiper blades, ensuring customer satisfaction and safety.
Delivery Driver
Amazon
Jul 2020 - Feb 2021 (7 months)
Delivered packages to customers efficiently while maintaining high standards of service. Managed cash transactions as part of the delivery process.
Customer Service Rep.
Micro Center
Apr 2020 - Jun 2020 (2 months)
Assisted customers by grabbing online orders and checking them out, ensuring a smooth and efficient shopping experience.
Employee/Manager
Jimmy Johns
Apr 2017 - Jun 2020 (3 years 2 months)
Managed daily operations and provided excellent customer service as a delivery driver and night manager. Developed skills in time management and communication while ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Richardson High School
High School Diploma, General Studies
2013 - 2017
Completed high school education with a focus on general studies, preparing for further education and career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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