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Shashikiran Polali

@shashikiranpolali

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Experienced IT Engineer with a decade in network management.

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What I'm looking for

I seek a dynamic role that challenges my technical skills and fosters growth.

I am a seasoned IT Engineer with over 10 years of experience, primarily serving under the US Army Corps of Engineers. My expertise spans IT administration, networking support, and hardware management, with a strong focus on enterprise knowledge management and system engineering. I thrive in challenging environments, ensuring compliance with regulations while delivering high-quality IT services.

Throughout my career, I have successfully led IT teams across multiple locations, managed vendor relationships, and coordinated complex IT infrastructure projects. My technical proficiency includes configuring and troubleshooting a variety of network devices and systems, ensuring optimal performance and reliability. I am committed to continuous improvement and innovation, always seeking to enhance system efficiency and user satisfaction.

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Experience

Work history, roles, and key accomplishments

Current

IT Network Engineer

Current

US Air Force Military Base

Dec 2021 - Present (3 years 11 months)

Managed IT and broadcast network operations for military bases, ensuring optimal performance and seamless connectivity. Provided 24x7 end-user support and collaborated with cross-functional teams on IT infrastructure projects.

Cisco Fortinet Network Operations IT Support Compliance Management

IT/Communication Support Manager

North Island Research

Nov 2012 - Aug 2020 (7 years 9 months)

Led customer support operations, managing helpdesk tickets and ensuring uninterrupted IT services for military and allied forces. Configured and managed Cisco Meraki devices and directed IT services for secure communications.

Cisco Meraki Help Desk IT Service Management

IT/Communication Supervisor

Contrack International

Nov 2011 - Dec 2012 (1 year 1 month)

Administered secure network access and managed security firewalls. Provided Tier-II/III support and mobilized IT infrastructure for remote locations, ensuring optimal system performance.

Network Security Firewalls VPN Network Management

IT/Communication Administrator

Arkel International

Dec 2010 - Nov 2011 (11 months)

Oversaw operating system installations and network device configurations. Ensured system stability and security while providing end-user support and managing data backups.

Operating System Network Management Data Backup Security Management

Networking Support Engineer

Techser Info Tech Solution

Jul 2009 - Dec 2010 (1 year 5 months)

Designed and maintained LAN-WAN network infrastructures for government and corporate clients. Configured network devices and executed cabling projects, ensuring organized network deployments.

Configuration Client Management

Hardware-Networking Technician

Tally Computers

Jul 2007 - Jul 2009 (1 year 11 months)

Installed and maintained operating systems and applications on various devices. Provided hardware assembly and troubleshooting for desktops and laptops, ensuring secure data sharing.

Operating System Hardware Troubleshooting Data Security