Sharvona Bennett
@sharvonabennett
Detail-oriented customer service and finance support professional with strong software certifications.
United StatesWhat I'm looking for
I am a detail-oriented professional with experience supporting financial operations and customer service in fast-paced corporate environments. I have hands-on experience resolving billing and policy inquiries, maintaining confidentiality under HIPAA and data security standards, and improving office workflows through accurate clerical and mail-handling practices.
Certified in Microsoft Excel and QuickBooks and trained in Customer Service Excellence, I combine technical proficiency with empathy and clear communication to manage client accounts, reconcile financial records, and support back-office operations. I seek a finance or customer service role where I can leverage analytical skills, software expertise, and a commitment to client satisfaction.
Experience
Work history, roles, and key accomplishments
MIManaged mail handling, document distribution, and clerical tasks to ensure accurate internal communication and support financial record-keeping; streamlined office workflows to improve operational efficiency.
Provided policyholder support on billing, claims, and account updates while maintaining HIPAA compliance and using CRM systems to log interactions and escalate complex financial issues.
Education
Degrees, certifications, and relevant coursework
Cleveland High School
High School Diploma, General Education
High School Diploma with coursework and skills supporting customer service and financial operations.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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