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Sharuna Jacob

@sharunajacob

Knowledge Management & Digital Marketing professional with 9+ yrs’ experience driving global strategies, content optimization & KPI insights.

India

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What I'm looking for

I seek a role leading knowledge and content strategy in a collaborative, global organization where I can drive platform adoption, measure impact, and mentor teams.

I am a Knowledge Management professional with over nine years of experience in content strategy, digital marketing, and stakeholder collaboration, having worked across global teams to develop and manage knowledge repositories and programs.

At Deloitte I led content curation for 10+ high-priority topics, designed and managed intranet/extranet pages, created executive summaries and data-driven reports, and tracked KPIs to demonstrate intranet value to leadership.

I have led a team of four, driven practitioner onboarding and cultural change for improved knowledge sharing, and earlier began my career as an Associate Software Engineer developing .NET functional cells and test artifacts.

Experience

Work history, roles, and key accomplishments

Assistant Manager – Knowledge

Deloitte

Dec 2014 - Aug 2024 (9 years 8 months)

Led knowledge management and content curation for 10+ high-priority topics, designed intranet/extranet pages and campaigns, and produced data-driven reports that tracked KPI trends and improved knowledge sharing across regions.

Knowledge Management SharePoint)AEM CQ5 Google Analytics Tableau Social Media Marketing Stakeholder Management

Associate Software Engineer

CSC (now DXC Technologies)

Aug 2010 - Aug 2012 (2 years)

Developed and maintained .NET functional modules, fixed defects to ensure quality deliverables, and authored test cases to validate application functionality.

.NET Software Testing Test Case Documentation QA