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Nishat Sania

@nishatsania

I improve enterprise knowledge access through content governance, AI triage, and knowledge base management.

India
Message

What I'm looking for

I'm looking to improve knowledge access, content quality, and organizational workflows through knowledge management, content governance, AI-enabled processes, and stakeholder collaboration.

At Accenture, I manage client-facing knowledge operations, maintain internal knowledge databases, and coordinate enterprise content flow to make information accurate, current, and easy to find. I also develop SOPs, work instructions, and publishing-ready knowledge assets with stakeholders across teams.

I bring experience in AI triaging, prompt refinement, AI output evaluation, content governance, and digital content workflows. Earlier content writing and business development roles strengthened my ability to research, create user-centered content, and turn business needs into clear documentation.

Experience

Work history, roles, and key accomplishments

Accenture logoAC

Knowledge Management Analyst

Dec 2023 - Mar 2026 (2 years 3 months)

Managed a client-facing Knowledge Help Centre and coordinated daily KM operations. Developed and refined prompts for AI models, evaluated AI-generated responses, and collaborated with cross-functional teams to support AI solutions in knowledge management.

Education

Degrees, certifications, and relevant coursework

BB

BBD-NIIT

Bachelor of Technology, Electronics & Communication Engineering

Bachelor of Technology in Electronics & Communication Engineering from BBD-NIIT, Lucknow, India, graduated in June 2018.

Tech stack

Software and tools used professionally

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