Shariq Sheikh
@shariqsheikh
Back office executive with 5+ years managing operations, records, billing support, and customer service.
What I'm looking for
I am a highly organized and detail-oriented Back Office Executive with 5+ years of experience in administrative support and customer service. I bring a proven track record of efficiently managing and organizing office operations while delivering excellent customer service.
In my current role as Chief Back Office Executive, I successfully manage back office operations for a data services firm, ensuring compliance with relevant regulations and policies. I coordinate with external vendors to ensure timely and accurate delivery of services.
I streamline administrative processes to improve efficiency and reduce costs, and I handle problem-solving, multitasking, and communication across day-to-day responsibilities. Earlier, as a Back Office Executive, I managed documentation and contracts for Annual Maintenance Contracts (AMCs) while maintaining accurate records of renewals and expiry dates.
I also provided junior back office support by maintaining and updating records and databases, scheduling appointments, and managing calendars. My professional ethos is clear: stay accurate, keep records reliable, and make sure customers and internal teams get timely updates.
Experience
Work history, roles, and key accomplishments
Chief Back Office Executive
Rayon Cabins
Jan 2022 - Present (4 years 5 months)
Managed back office operations for a data services firm, ensuring compliance with relevant regulations and policies. Streamlined administrative processes and coordinated with external vendors to improve efficiency and cost savings.
Back Office Executive
Design Build & Solutions
Jan 2020 - Jan 2021 (1 year)
Managed AMC documentation and contracts, ensuring accuracy and compliance. Coordinated with clients and service teams to schedule maintenance visits and proactively tracked renewal timelines and contract expiries.
Junior Back Office Executive
Heeqay Airconditioning Co.
Jan 2019 - Jan 2020 (1 year)
Provided administrative support to management by maintaining and updating records and databases. Scheduled appointments, managed calendars, and ensured smooth day-to-day office coordination.
Education
Degrees, certifications, and relevant coursework
Aligarh Muslim University
Bachelor of Arts (Honours), Arts
2015 - 2019
Grade: Second Division
Completed a Bachelor of Arts (Honours) at Aligarh Muslim University (2015–2019), achieving Second Division.
Maharishi Vidya Mandir Sr. Sec. School
Intermediate
2014 - 2015
Grade: CGPA: 7.6 (equivalent to 72%)
Completed Intermediate (Senior Secondary) at Maharishi Vidya Mandir Sr. Sec. School (2014–2015).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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