Open to opportunities

Mithilesh Kumar Mishra

@mithileshkumarmishra

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Dedicated professional with expertise in MIS, Administrative and Customer service roles.

India

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What I'm looking for

I seek a challenging role in a dynamic organization that values growth and innovation.

I am a results-driven professional with extensive experience in administrative roles, customer service, and project management. My career spans over a decade, during which I have honed my skills in relationship management, payroll processing, and compliance. I have a proven track record of transforming dissatisfied customers into loyal clients through effective communication and timely resolutions.

Throughout my career, I have taken on various responsibilities, including MIS reporting with skill set of Advance Excel, vendor management, and expense management. My leadership qualities were recognized when I captained a team that achieved top rankings in a competitive environment. I am passionate about leveraging my skills to contribute positively to my organization while ensuring personal growth.

Experience

Work history, roles, and key accomplishments

Current

MIS Reporting and Admin Support

Current

Eastern Naphtha-Chem Pvt Ltd

Jun 2023 - Present (2 years)

Responsible for MIS reporting, project costing analysis, and assisting the Admin Head. Managed recruitment, payroll processing, and statutory compliance.

Project Analysis Payroll Processing Statutory Compliance Recruitment Vendor Management

Shutdown Handling Officer

Sunita Engineers Private Limited

Jun 2022 - Apr 2023 (10 months)

Handled major and minor shutdowns for blast furnaces, ensured compliance submissions, and managed payroll processing and vendor payments.

Compliance Payroll Processing Payments Expense Management

Assistant Manager

Jana Small Finance Bank Ltd.

Jun 2016 - Jan 2019 (2 years 7 months)

Provided day-to-day banking services, managed inventory, billing, and customer service. Responsible for accounts reconciliation and vendor management, ensuring profitability through effective execution of collection plans.

Customer Service Account Reconciliation Inventory Management Vendor Management Data Management Team Leadership

Officer-HUB Operation

INDUSIND BANK LTD

May 2014 - Jul 2016 (2 years 2 months)

Handled clearing operations, customer service, and document verification for various account types. Managed fund processing and generated various MIS reports.

Customer Service Cash Management