Elizabeth Hickey

Managed insurance authorizations and expertly reworked denied claims to recover outstanding payments, ensuring billing accuracy and payer compliance in a hybrid fast-paced outpatient setting. Specialized in reworking aged and denied insurance claims to recover outstanding payments.

Played a pivotal role in advancing the organization's mission to enrich the educational experience for students, support teachers, and foster a sense of community within David Wolfle Elementary School through various fundraising endeavors. Led fundraising campaigns to support educational enrichment programs and events.

Prepared and submitted claims for medical procedures and services provided to insurance companies, prepared and sent patient statements, and collected payments for the clinic. Generated and submitted insurance claims, maintaining high accuracy to reduce denials and rework.

Submitted authorizations for patients in a timely manner so patients could receive the life sustaining care they needed. Secured timely authorizations and insurance verifications, enabling patients to receive critical dialysis care.

Oversaw all aspects of business operations for a 35+ person care team, including payroll, compliance, staffing, and internal communications, while ensuring HIPAA adherence and leading COVID-19 policy implementation. Directed office operations, managing payroll, budgeting, A/R and A/P, and compliance for a 35+ member staff.

Provided care for skilled-nursing patients in a high-stress industry utilizing skills learned from the CNA training academy. Delivered compassionate care to patients in a skilled-nursing setting, supporting ADLs and mobility.

Completed high school education, earning a diploma in June 2019. Focused on general studies to prepare for future academic and career pursuits.

Participated in the Running Start program from September 2017 to June 2019, earning college credits while still in high school. Gained foundational knowledge in various subjects through college-level coursework.