SHARINA LOPEZ-ZUÑIGA

Managed the Manager’s calendar, travel, and communications, supporting meetings and reports on aquaculture initiatives. Provided administrative support to executives, handling logistics, financial documents, and compliance paperwork. Oversaw executive scheduling, procurement updates, and stakeholder communications, supporting operational reporting.

Assisted shoppers with inquiries, directions, and store information to ensure a pleasant mall experience. Handled customer complaints and feedback professionally, escalating issues when necessary. Managed lost and found services, announcements, and emergency support for mall visitors.

Handled customer transactions efficiently using POS systems, ensuring accuracy in billing and change. Maintained a clean and organized checkout area while delivering friendly customer service. Processed returns, exchanges, and customer inquiries in line with company policies.

Prepared and cooked pizza, pasta, and other menu items following Greenwich quality standards. Maintained cleanliness and hygiene in the kitchen area according to food safety guidelines. Assisted in food preparation tasks like chopping, portioning, and assembling ingredients.

Completed a Bachelor of Science in Hospitality Management, gaining comprehensive knowledge in hotel operations, food and beverage management, and customer service. Developed skills essential for managing various aspects of the hospitality industry.