Open to opportunities

ERLHEAMOR SORIANO

@erlheamorsoriano

Message

Detail-oriented Executive Assistant with expertise in strategic planning.

Philippines

Message

What I'm looking for

I am looking for a role that challenges me and allows me to leverage my skills in strategic planning and team leadership.

I am an experienced Executive Assistant with a strong background in strategic planning and team leadership. My career has been dedicated to supporting business operations through effective inventory management and administrative support. I thrive in challenging environments where I can utilize my problem-solving skills to contribute to organizational success.

Throughout my career, I have honed my abilities in overseeing stock management, conducting audits, and maintaining efficient filing systems. My experience in hospitality management has equipped me with exceptional communication and interpersonal skills, allowing me to effectively interact with clients and colleagues alike. I am passionate about fostering a collaborative work environment and ensuring that all tasks are executed with precision.

Experience

Work history, roles, and key accomplishments

SPA Receptionist / Admin

BeautiQ Spa

Jan 2022 - Jan 2023 (1 year)

Managed phone and email communications, maintaining a comprehensive filing system and tracking inventory. Successfully supervised and trained office staff to enhance team performance.

Customer Service Staff Training Administrative Support Office Management

Front Desk Officer & Admin Officer

Bed & Bath @ Station 120

Jan 2017 - Jan 2019 (2 years)

Handled phone and email correspondence, managed filing systems, inventory, and calendars efficiently. Supervised and trained office staff, and accurately inputted customer and sales data.

Administrative Support Calendar Management Data Entry Customer Service

Main Stockclerk

Executive Optical

Jan 2023 - Present (2 years 6 months)

Organized and oversaw business stocks, monitoring inventory levels, keeping records, and replenishing inventory. Managed shipping and receiving of stocks, and conducted audits to ensure accuracy.

Inventory Management Auditing Supply Chain

Front Desk Officer

Lenox Hotel

Jan 2016 - Jan 2017 (1 year)

Managed hotel reservations, greeted and registered guests, and provided comprehensive hotel information. Effectively handled guest complaints, processed payments, and submitted detailed reports.

Customer Service Payment Processing

Education

Degrees, certifications, and relevant coursework

University of Pangasinan

Bachelor of Science in Hospitality Management, Hospitality Management

Completed a Bachelor of Science in Hospitality Management, gaining comprehensive knowledge in hotel and restaurant operations. Focused on strategic planning, team leadership, and creative problem-solving within the hospitality sector.

Colegio De Dagupan

Associate in Hotel & Restaurant Management, Hotel & Restaurant Management

Obtained an Associate degree in Hotel & Restaurant Management, developing foundational skills in hospitality services. This program prepared for roles in front desk operations and administrative support within the industry.