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@erlheamorsoriano
Detail-oriented Executive Assistant with expertise in strategic planning.
I am an experienced Executive Assistant with a strong background in strategic planning and team leadership. My career has been dedicated to supporting business operations through effective inventory management and administrative support. I thrive in challenging environments where I can utilize my problem-solving skills to contribute to organizational success.
Throughout my career, I have honed my abilities in overseeing stock management, conducting audits, and maintaining efficient filing systems. My experience in hospitality management has equipped me with exceptional communication and interpersonal skills, allowing me to effectively interact with clients and colleagues alike. I am passionate about fostering a collaborative work environment and ensuring that all tasks are executed with precision.
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Work history, roles, and key accomplishments
BeautiQ Spa
Jan 2022 - Jan 2023 (1 year)
Managed phone and email communications, maintaining a comprehensive filing system and tracking inventory. Successfully supervised and trained office staff to enhance team performance.
Bed & Bath @ Station 120
Jan 2017 - Jan 2019 (2 years)
Handled phone and email correspondence, managed filing systems, inventory, and calendars efficiently. Supervised and trained office staff, and accurately inputted customer and sales data.
Lenox Hotel
Jan 2016 - Jan 2017 (1 year)
Managed hotel reservations, greeted and registered guests, and provided comprehensive hotel information. Effectively handled guest complaints, processed payments, and submitted detailed reports.
Executive Optical
Jan 2023 - Present (2 years 10 months)
Organized and oversaw business stocks, monitoring inventory levels, keeping records, and replenishing inventory. Managed shipping and receiving of stocks, and conducted audits to ensure accuracy.
Degrees, certifications, and relevant coursework
Bachelor of Science in Hospitality Management, Hospitality Management
Completed a Bachelor of Science in Hospitality Management, gaining comprehensive knowledge in hotel and restaurant operations. Focused on strategic planning, team leadership, and creative problem-solving within the hospitality sector.
Associate in Hotel & Restaurant Management, Hotel & Restaurant Management
Obtained an Associate degree in Hotel & Restaurant Management, developing foundational skills in hospitality services. This program prepared for roles in front desk operations and administrative support within the industry.
Software and tools used professionally
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