Looking for a job

Sharath Chandra Devasani

@sharathchandradevasani

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A TRMS investigator detects and mitigates online transaction fraud, protecting assets and customers.

India

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What I'm looking for

I am in search of a remote position that capitalizes on my expertise in customer support, transaction processing, and fraud investigation. With a solid background in [TRMS AMAZON 1 YEAR] years managing customer inquiries,resolving transactional issues, and detecting and preventing fraud, I aim to join a team that values meticulous attention to detail, problem-solving, and exceptional service.

The TRMS/RCO is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. During my tenure at Amazon TRMS, I effectively handled tickets involving both customers and vendors, demonstrating strong interpersonal and problem solving skills. I efficiently completed assigned tasks within record time, showcasing a high level of productivity. My dedication and exemplary performance led to my receiving a Team Head award, recognizing my contributions to the team's success. Working under pressure conditions, I consistently delivered positive results without errors, a testament to my ability to thrive in challenging environments. Notably, my efforts were acknowledged and appreciated by my manager, highlighting my commitment to excellence and my capability to exceed expectations in a fast-paced and demanding work setting.

Experience

Work history, roles, and key accomplishments

Transaction Risk Management Systems (TRMS)

Amazon

Transaction Risk Management Systems (TRMS) is the Amazon organisation that is dedicated to preserving customer trust. Our mission is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned.