Shaquantia Flowers

Preserved the safety, security, and orderly operation of a secure detention facility by supervising detainees in accordance with established policies and procedures. Conducted secure escorts for detainees throughout the facility for medical appointments, court appearances, recreation, and housing transfers.

Partnered with supervisors, medical personnel, and other staff to address detainee needs and sustain facility operations. Upheld facility rules and regulations while ensuring detainees were treated with professionalism, fairness, and respect.

Facilitated resident intake processes, including registration and data entry. Assisted in coordinating and enabling access to essential legal, medical, and social services.

Facilitated the intake and orientation process for newly arrived residents. Liaised with social services departments and external agencies to coordinate resident support.

Demonstrated clear and effective communication skills with residents, both verbally and in writing. Applied strong problem-solving abilities to quickly understand resident issues and implement resolutions.

Completed high school education.