Shelby RamseySR
Open to opportunities

Shelby Ramsey

@shelbyramsey

Dedicated health care professional with crisis intervention expertise.

United States

What I'm looking for

I seek a role that values teamwork and offers opportunities for professional growth.

I am a dedicated health care professional with extensive experience in crisis intervention and case management. My journey began with a Bachelor of Science in Health Care Systems Administration from Ferris State University, where I developed a strong foundation in health care practices. Over the years, I have honed my skills in various roles, including as a Crisis Worker with PRS CrisisLink, where I provided remote crisis intervention support to clients in emotional distress.

Throughout my career, I have demonstrated a commitment to enhancing the well-being of individuals from diverse backgrounds. My role as a Care Coordinator at PATH involved collaborating with medical staff to create tailored care plans for clients with chronic conditions. I have also served as a Social Services Coordinator, where I facilitated programs for offenders, ensuring their specific needs were met. My ability to communicate effectively, coupled with my experience in grant writing and public speaking, has allowed me to advocate for clients and promote socio-economic wellness.

Experience

Work history, roles, and key accomplishments

PC

Crisis Worker

PRS CrisisLink

Aug 2022 - May 2023 (9 months)

Provided remote crisis intervention support to clients in emotional or suicidal states, conducting comprehensive assessments and developing stabilization plans. Prepared reports on client histories and treatment progress.

PH

Care Coordinator

PATH (People Assisting The Homeless)

Mar 2021 - Mar 2022 (1 year)

Assessed client needs and coordinated care plans for individuals with chronic conditions. Utilized motivational interviewing techniques to support clients in achieving their health goals.

CI

Social Services Coordinator

Correctional Alternatives Inc.

Feb 2020 - Jul 2020 (5 months)

Assessed offender needs and facilitated necessary programs. Participated in program reviews and provided services for residents with special needs.

NI

Mental Health Specialist

New Alternatives Inc.

Jan 2019 - Apr 2019 (3 months)

Developed and monitored group activities for clients, providing direct care and therapeutic interventions while assisting in the development of Individualized Education Plans.

AT

Counselor

A Better Life Together

Jun 2018 - Mar 2019 (9 months)

Conducted client contacts and scheduled activities according to individual service plans, promoting community integration and skill development.

PS

Direct Support Professional

People's Care Health Care Systems

Feb 2017 - Jun 2018 (1 year 4 months)

Administered medications and developed care plans while implementing behavior management strategies for individuals with special needs.

OH

Patient Technician

Oakwood Annapolis Hospital

Oct 2013 - Jul 2015 (1 year 9 months)

Assisted in maintaining a safe environment and followed emergency procedures while providing care to patients.

TM

House Manager

Tender Care Manor

May 2009 - May 2014 (5 years)

Managed financial transactions and coordinated safety plans while providing support to clients through various activities.

Education

Degrees, certifications, and relevant coursework

Ferris State University logoFU

Ferris State University

Bachelor of Science, Health Care Systems Administration

2012 - 2013

Studied Health Care Systems Administration, focusing on the management and delivery of health care services, including policy, finance, and organizational behavior.

Ferris State University logoFU

Ferris State University

2012 - 2012

Participated in a study abroad program in Italy, enhancing cultural understanding and global perspectives in health care.

Ferris State University logoFU

Ferris State University

Associate in Applied Science, Allied Health Sciences

2010 - 2012

Pursued an Associate in Applied Science in Allied Health Sciences, gaining foundational knowledge in health care practices and patient care.

Tech stack

Software and tools used professionally

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