Shantar Brown

At Avel eCare, I coordinate daily internal workflows, track requests through completion, maintain audit-ready records, and catch discrepancies before they create delays. Previously at FreedomCare, I managed high-volume care coordination, eligibility verification, authorization workflows, scheduling, and visit documentation using Medicaid portals, EVV platforms, and HHAeXchange.

I've also supported compliant brokerage and retirement account workflows at Vanguard and handled appointment scheduling, insurance verification, and confidential patient updates in a medical practice. I'm focused on bringing accurate documentation, cross-team follow-through, and process adherence to business operations or administrative coordination.