Shanna- Kay Simpson
@shanna-kaysimpson
Customer-focused receptionist and office clerk with strong problem-solving skills.
What I'm looking for
I’m a multi-talented, customer-oriented professional who adapts quickly to new tasks, bringing a positive attitude, strong problem-solving skills, and a focus on results. I’m motivated by the opportunity to contribute to a dynamic team and help achieve company goals.
In my receptionist and front-desk roles, I managed front desk operations, scheduled appointments, and handled customer interactions with care and professionalism. I’ve also supported busy administrative needs, including scheduling and general administrative duties while delivering consistent customer service.
Across sales and retail environments, I assisted customers, maintained store organization, and supported inventory readiness. I’ve applied creativity, organization, and teamwork to keep service smooth, customers supported, and daily operations running effectively.
I also built practical business experience through self-employment, operating an online business selling clothing and accessories and preparing and selling seafood weekly. That mix of customer service, preparation, and responsibility strengthened my leadership, organization, and ability to stay productive under changing demands.
Experience
Work history, roles, and key accomplishments
Self-Employed Seller
Self-Employed
Jan 2017 - Jan 2021 (4 years)
Operated an online business selling clothing and accessories and prepared and sold seafood weekly. Managed day-to-day customer interactions and sales activities to support consistent weekly operations.
Medical Receptionist
Prestige Medical
Jan 2016 - Jan 2017 (1 year)
Managed the front desk, scheduled appointments, and handled customer interactions. Provided administrative support to maintain smooth daily reception operations.
Sales Representative
Pretty Fit Boutique
Jan 2014 - Jan 2015 (1 year)
Assisted customers, maintained store organization, and supported inventory upkeep. Helped ensure products were presented clearly to improve the customer shopping experience.
Office Clerk
Kingston & St. Andrew Corporation
Jan 2006 - Jan 2013 (7 years)
Performed administrative duties including scheduling and customer service support. Assisted the Mayor and MP with office support tasks to help maintain effective operations.
Education
Degrees, certifications, and relevant coursework
Dunoon Technical High School
High School Diploma, Office Administration and Customer Service & Hospitality
2003 - 2006
Earned a High School Diploma with coursework in English, Principles of Business, Accounts, Office Administration, and Food & Nutrition, plus a Customer Service & Hospitality certification.
Availability
Location
Authorized to work in
Job categories
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