Skip to main content
Shanky GondalSG
Looking for a job

Shanky Gondal

@shankygondal

Hospitality GM & Ops leader (15+ yrs, Germany/Austria/Canada) now learning on travel advisory and helping others adapt to AI. Fast tool learner.

Estonia
Message

I spent over a decade running large-scale hospitality operations , where I owned occupancy, budgets, staffing, and P&L day to day. That gave me a deep, practical grip on operations, customer success, and sales, reading numbers, managing teams, and keeping a complex operation profitable with customer success.

I am now transitioning that experience into remote, technology-driven work. I have been Project Lead for a bespoke travel advisory, and alongside that I help people and businesses implement AI into their day-to-day work and operations. I am hands-on with AI tools and automation, not just aware of them. I pick up new software and platforms fast, backed by degrees in Tourism Business Management and Information Technology.

I bring a real operational judgment, strong people and customer instincts from years in hospitality, and the adaptability to move quickly in tech-driven environments. I am looking for remote, online positions in operations, customer success, or sales-adjacent roles at a technology or travel-tech company.

Experience

Work history, roles, and key accomplishments

GT

Project Lead

Go East Travels

Jan 2026 - Jul 2026 (6 months)

Supported early-stage business planning and go-to-market strategy, applying SEO and digital marketing fundamentals. Implemented AI tools and automation for scale building and digital business development.

VA

Front Desk Manager

Vancouver Water Adventures

May 2010 - Oct 2010 (5 months)

Managed bookings, payments, and guest inquiries efficiently. Enhanced scheduling and coordination for tours and rentals, and supported supervisors in maintaining safety and operational excellence.

CM

Guest Relations

Cypress Mountain

Nov 2008 - Mar 2010 (1 year 4 months)

Provided guest relations services at Cypress Mountain in Vancouver, B.C.

CU

International Student Relations

Capilano University

Nov 2008 - Mar 2010 (1 year 4 months)

Supported international student relations at Capilano University in Vancouver, B.C.

Education

Degrees, certifications, and relevant coursework

Capilano University logoCU

Capilano University

Bachelor of Tourism Business Management, Tourism Business Management

Bachelor of Tourism Business Management from Capilano University, class of 2018.

University of Alberta logoUA

University of Alberta

Bachelor of Information Technology, Information Technology

Bachelor of Information Technology from the University of Alberta, class of 2010.

Interested in hiring Shanky?

You can contact Shanky and 90k+ other talented remote workers on Himalayas.

Message Shanky

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan