Shani Ross

I am a resourceful, detail-oriented professional with over 10 years' experience in administration, remote digital operations, hospitality support and property hosting. I bring proven ability managing booking platforms, guest services, inventory and supplier coordination across remote setups.

As a remote personal assistant and digital marketing support for UK clients, I manage inboxes and calendars, create content in Canva and WordPress, coordinate meetings across time zones, and produce SEO-optimized content and reports. My hands-on property management experience includes full short-term rental operations on Airbnb and Booking.com, delivering high guest satisfaction and repeat bookings.

Previously I supported buying and merchandise functions in retail, handling supplier correspondence, product data for online listings, promotional scheduling and cross-functional communication. I also launched and ran a successful arts & crafts aftercare business, overseeing staff, marketing, budgeting and client relations.

I am tech-savvy, a fast learner and committed to exceptional service in dynamic environments, fully remote-ready with a Windows PC, fibre internet, headset and power backup. I communicate fluently in English and Afrikaans and enjoy hiking, painting, writing and language tutoring in my personal time.