Tech Neek

Managed and resolved customer complaints and issues by effectively investigating concerns, facilitating communication, and offering timely and appropriate solutions to ensure customer satisfaction and loyalty. Led and mentored a team of customer service representatives, providing ongoing coaching and training to enhance their problem-solving skills, improve customer interactions, and achieve depar

Accurately picked, packed, and prepared beach gear orders, including bikes, umbrellas, and other vacation essentials, ensuring timely and accurate deliveries as per customer specifications. Maintained organized inventory of beach gear and equipment, monitored stock levels, and conducted regular inventory checks to ensure product availability and prevent stockouts.

Contacted customers via phone and email to resolve overdue account balances, negotiated payment arrangements, and updated account statuses to ensure timely collections while maintaining a positive customer relationship. Provided exceptional customer service by addressing inquiries, resolving disputes, and offering flexible payment solutions to help customers manage their accounts and avoid further

Assisted in supervising daily operations, led a team of sandwich artists, and provided training on customer service, food preparation, and health and safety standards to ensure high-quality service and efficient store performance. Managed inventory levels, placed supply orders, and conducted stock checks to ensure the availability of ingredients and supplies while minimizing waste and maintaining

Led and motivated a team of food service staff, providing guidance on food preparation, customer service, and safety procedures to ensure smooth shift operations and high-quality service. Addressed customer concerns, ensured timely order fulfillment, and maintained a positive dining experience, driving customer satisfaction and repeat business during busy shifts.

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication, critical thinking, and problem-solving.