Open to opportunities

Shane Buchanan

@shanebuchanan

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Global business development and partnerships leader driving SaaS ARR, NRR, and retention.

United Kingdom

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What I'm looking for

I seek senior roles in global business development, partnerships, or customer success where I can scale ARR, reduce churn, lead remote teams, and close high-value deals.

I am a global business development and partnerships leader with 15+ years of international experience across SaaS, technology, logistics, commodities, and real estate. I consistently grow ARR, improve NRR, and reduce churn through customer success, onboarding, and post-sales support strategies.

I have built and led remote-first teams, negotiated multi-million-dollar partnerships, and scaled go-to-market processes across Europe, the Middle East, Africa, and the Americas. Highlights include brokering $15M+ domain deals and closing contracts valued at $50M+ across commodities and luxury assets.

I combine data-driven campaign optimization and CRM expertise with strong enterprise account management to balance revenue growth and customer satisfaction, delivering sustainable long-term results and 95%+ customer satisfaction in recent roles.

Experience

Work history, roles, and key accomplishments

Current

Authorized Broker

Current

Geocentric Media, Inc.

Jun 2025 - Present (3 months)

Brokered $15M+ domain deals including NewYork.com and Beef.com, negotiated contracts with C-suite stakeholders and investors to secure ROI and commission protections.

Brokerage Negotiation Strategic Outreach Contract Management Deal Structuring

Current

Owner & Founder

Current

GRVTI Creations Limited

Feb 2025 - Present (7 months)

Built and managed a multi-sector brokerage, closing and managing contracts valued at $50M+ across commodities, sports, and real estate while establishing global partnerships.

Business Development Brokerage Partnership Management Contract Negotiation Revenue Growth Strategic Partnerships

Head of International Sales

Esportido AG

Feb 2023 - Jul 2025 (2 years 5 months)

Grew client base 200% across healthcare, sports, and entertainment, increasing ARR and improving sales conversion from 12% to 28% while boosting customer satisfaction to 95%+ through improved onboarding and post-sales support.

SaaS Sales Customer Success Onboarding CRM

Head of International A&R

Plactron

Nov 2023 - Dec 2024 (1 year 1 month)

Designed and scaled onboarding for 200+ artists, improving retention by 30% and established a customer success framework that reduced churn and increased artist engagement.

Onboarding Artist Relations Customer Success Retention Technical Support

Transport Officer

Culina Group Limited

Aug 2019 - Dec 2020 (1 year 4 months)

Planned and monitored transportation to meet deadlines and budgets, coordinated drivers and carriers to optimize routes and costs, and managed compliance and logistics documentation.

Logistics Carrier Coordination Cost Control Operations Management

Sales Manager

DPD UK

Mar 2014 - Aug 2017 (3 years 5 months)

Delivered new business revenue targets for the region by identifying and converting prospects, building pipelines via CRM, and collaborating with depots to ensure client activation and retention.

Pipeline Management CRM Competitive Analysis