Shama Stephens
@shamastephens
Compassionate Medical Administrative Assistant with strong attention to detail.
United StatesWhat I'm looking for
I am a dedicated Medical Administrative Assistant graduate with a strong background in insurance and healthcare. My training in EHR and EMR systems has equipped me with the skills necessary to support daily operations and ensure high-quality care. I pride myself on my excellent communication skills and my ability to work collaboratively with diverse teams.
Throughout my career, I have demonstrated a commitment to providing compassionate service and creating a positive environment for both patients and coworkers. My experience as a Life Insurance Agent has honed my customer service skills and taught me the importance of building long-term relationships with clients. I am eager to apply my knowledge in a medical administration role where I can contribute to the well-being of others.
Experience
Work history, roles, and key accomplishments
Life Insurance Agent
Family First Life
Jan 2023 - Present (2 years 6 months)
Connected with clients to assist them with life insurance policies, coverage, and quotes. Helped families in financial crisis due to the death of family members and cold-called clients interested in better plans.
Life Insurance Agent
PHP Agency
Feb 2021 - Dec 2022 (1 year 10 months)
Assessed client needs, recommended appropriate life insurance policies, and built long-term client relationships. Educated clients about various insurance products and assisted them with the application process.
Seasonal Children's Counselor
Association of Poinciana Villages
Jun 2012 - Jul 2013 (1 year 1 month)
Focused on the care, safety, and enrichment of children for summer camp. Led activities, supervised children, and ensured a positive and inclusive environment.
Education
Degrees, certifications, and relevant coursework
Penn Foster College
Diploma, Medical Administrative Assistant
Completed a diploma program focused on medical administrative assistant duties. Gained knowledge in medical terminology, electronic medical records, and medical billing.
University of Phoenix
Some College, General Studies
Undertook some college coursework, expanding general knowledge and foundational academic skills.
Liberty High School
High School Diploma, General Studies
Achieved a high school diploma, completing foundational education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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