Open to opportunities

Shalini Kambhampati

@shalinikambhampati

Message

I streamline HR operations, payroll processes, and employee lifecycle management.

India

Message

What I'm looking for

I'm looking for an HR operations or people operations role where I can improve employee lifecycle processes, collaborate with payroll and cross-functional teams, strengthen compliance, and continue growing through operational problem-solving.

At PepsiCo, I process employee terminations and suspensions across PBNA, PFNA, AMESA, and APAC using EC, SAP, and Kronos. I've processed 3,000+ terminations and 1,000+ suspensions, maintained 99% processing accuracy, and reduced errors by 30% through audits and SAP synchronization improvements.

I've also supported 1,200+ tax-filing clients at ClearTax, ranked #1 among 25–30 interns for service quality and efficiency, and led placement initiatives that helped place 110+ students. I enjoy improving workflows, collaborating across teams, and helping people succeed through clear processes and practical support.

Experience

Work history, roles, and key accomplishments

Current

Executive – HR Operation

Current

PepsiCo

Jul 2023 - Present (3 years 1 month)

Processed terminations, suspensions, and related tasks for PBNA, PFNA, AMESA, and APAC in EC, SAP, and Kronos, ensuring accuracy, timely payments, and seamless data integration. Maintained 99% processing accuracy by auditing data in ServiceNow, verifying Term Date and LDW, and optimizing SAP synchronization to reduce errors by 30% and ticket closure time.

ECE SAP Kronos ServiceNow Data Auditing Process Optimization team training Cross Functional Collaboration

Relationship Manager – Marketplace Operation

ClearTax

Jun 2022 - Aug 2022 (2 months)

Assisted 1,200+ clients in filing income tax returns (ITR) accurately, ensuring submissions before the 31st July 2022 deadline. Ranked #1 among 25–30 interns for service quality and efficiency by mastering end-to-end ITR filing, enhancing client satisfaction, reducing manual errors, and improving operational efficiency and retention through proactive engagement and support.

Income Tax Return Filing client support Google Hangouts Escalation Handling CSAT

Sales Intern

Unschool

Aug 2020 - Aug 2020 (0 months)

Generated ₹20,000 in revenue within two weeks by converting 22 out of 60+ leads through targeted outreach and engagement. Utilized digital marketing and networks to increase lead generation, increasing client engagement by 25% and conversions by 20%.

Lead Generation Digital Marketing Relationship Building

Education

Degrees, certifications, and relevant coursework

ICFAI Business School

Bachelor of Business Administration, Business Administration

2020 - 2023

Grade: 7.49/10

Activities and societies: Department Head of Placement Cell Club (2021-2023); led a 20-member team, organized the first-ever BBA internship fair, securing 10+ companies and placing 110+ students; conducted resume workshops, mock interviews, and soft skills training for 200+ students.

Pursued a Bachelor of Business Administration with a focus on HR, Operations, Marketing, and Finance, achieving a CGPA of 7.49/10.