SG

Looking for a job

Shalet Gomes

@shaletgomes

Business Management student with customer engagement experience at CLIRNET, securing 80+ healthcare professional consents daily.

What I'm looking for

I’m looking to contribute in a business or sales role while gaining deeper real-world business exposure.

At CLIRNET PVT LTD, I conducted outbound calls to healthcare professionals and achieved 80+ successful consents per day. I also managed follow-ups, engagement activities, and client interaction records.

At LABKAFE ORIENTALLABS PVT LTD, I handled customer queries, followed up on issues, and maintained customer data using CRM systems. I’m studying for a BBA at Techno Main Salt Lake and have also supported candidate outreach and interview coordination at PRIMA QUEST SOLUTIONS.

Experience

Work history, roles, and key accomplishments

CL

Customer Engagement Intern

Clirnet Pvt Ltd

Jan 2026 - May 2026 (4 months)

Conducted 300-400+ outbound calls daily to healthcare professionals and achieved 80+ successful consents per day. Managed follow-ups, engagement activities, and client interaction records.

Communication Skills Multitasking Client Interaction Follow up Management

LL

Customer Support Executive

Labkafe Orientallabs Pvt Ltd

Jan 2026 - Mar 2026 (2 months)

Managed customer queries and ensured timely issue resolution. Coordinated with internal teams and maintained customer data using CRM systems.

CRM Customer Support Issue Resolution Team Coordination Communication Skills

PS

Executive Recruiter

Prima Quest Solutions

Jan 2023 - Jun 2023 (5 months)

Conducted candidate outreach, screening, and assisted in recruitment. Coordinated interviews and maintained hiring records and reports.

Recruitment Candidate Screening Interview Coordination Record keeping

GO

Intern - Corporate Training Program

Godrej

Participated in structured corporate training sessions focused on business management, organizational behavior, and workplace professionalism.

Business Management Organizational Behavior Professionalism

Education

Degrees, certifications, and relevant coursework

TL

Techno Main Salt Lake

Bachelor of Business Administration, Business Administration

2023 -

Pursuing a Bachelor of Business Administration (BBA) degree, currently ongoing.

LH

Loreto House

ISC, General

Completed ISC in 2023.

LD

Loreto Day School, Dharamtala

ICSE, General

Completed ICSE in 2021.

Tech stack

Software and tools used professionally

Microsoft Excel

Canva

Power BI

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

30k+ USD

Job categories

Customer Engagement Associate Business Professional Sales Professional

Skills

Customer Engagement Customer Support Customer Relationship Management Outbound Calling Lead Management Query Handling Issue Resolution CRM Systems Follow up Coordination Operational Coordination Candidate Screening Interview Coordination Business Management Business Analytics Data Visualization

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