At SIZZLE PROPERTIES PVT. LTD., I manage customer relationships throughout the customer lifecycle, following inquiries and complaints through to resolution. I use Salesforce CRM to track customer interactions, opportunities, and account activities.
I review overdue tickets and coordinate with Sales, Finance, Operations, and Support teams to resolve customer concerns. I also prepare reports and dashboards to support performance tracking and data-driven decisions.
At GUBAGOO, I managed US-region and international customers through the luxury vehicle acquisition and customer service lifecycle. I provided voice-based and digital support, followed up on orders and delivery, and handled escalations through resolution.
I used Salesforce CRM to maintain customer and opportunity records, qualify prospects, and support lead nurturing. My work also included coordinating with internal teams and manufacturing partners to support customer satisfaction and repeat business.
