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shaik sharifSS
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shaik sharif

@shaiksharif

Entry-level e-commerce support professional and Python/ML developer focused on fast resolutions and data-driven improvement.

India
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What I'm looking for

I’m looking for a challenging position where I can showcase my skills, handle complex responsibilities, and contribute to the growth of the organization. I want to enhance my technical and soft skills through demanding assignments and continuous learning.

I’m a “Seller Support Executive” with experience supporting sellers through orders, payments, returns, and account issues. I enjoy challenging assignments that let me showcase my skills while contributing to the organization’s growth.

I handled seller queries via calls, chat, and email, ensuring quick resolution and maintaining high customer satisfaction. I coordinated with internal teams to solve complex problems while following company policies and delivering accurate information.

During my “Python” developer internship at YOUNG MINDS TECHNOLOGY SOLUTIONS (YMTS), I developed a machine learning model that improved the accuracy of data predictions by 20%. I also collaborated with my team to analyze, clean, and visualize data using Python and R, supporting a successful AI/ML implementation.

I’ve built practical experience through “Sales force admin and developer mini projects,” developing and managing Salesforce solutions and improving my hands-on knowledge. I’m motivated to enhance both my technical and soft skills through continuous learning and real-world problem solving.

Experience

Work history, roles, and key accomplishments

FS

Seller Support Executive

Flipkart via Startek

Nov 2025 - Mar 2026 (4 months)

Handled seller queries for orders, payments, returns, and account issues via calls, chat, and email, ensuring quick resolutions and high customer satisfaction. Coordinated with internal teams to resolve complex problems while following company policies and maintaining accurate support across multiple daily cases.

YS

Machine Learning Intern

Young Minds Technology Solutions

Built a machine learning model that improved data prediction accuracy by 20% and supported an end-to-end AI/ML project. Cleaned and visualized data using Python and R, and created project reports and presentations for senior management.

Education

Degrees, certifications, and relevant coursework

Sri Venkateshwara University logoSU

Sri Venkateshwara University

Bachelor of Commerce, Computers

Grade: 75%

Completed B.Com (Computers) at Sri Venkateshwara University, Tirupati, graduating in 2024. Scored 75%.

MC

MCV Junior College

Intermediate

Grade: 50%

Completed Intermediate at MCV Junior College in Punganur, Andhra Pradesh, in 2020. Scored 50%.

GS

GM High School

SSC

Grade: 77%

Completed SSC at GM High School, Punganur, Andhra Pradesh, in 2018. Scored 77%.

Tech stack

Software and tools used professionally

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