shahvaze siddiqui

I’m a goal-oriented professional with a strong foundation in direct customer engagement, sales strategy, and technical troubleshooting. I bring the ability to connect with customers quickly, assess needs accurately, and guide them to the right solution with clear, ethical communication.

In my current role as a Direct Sales Associate (AT&T Campaign), I execute face-to-face outdoor direct-to-consumer (D2C) and door-to-door sales strategies. I conduct field presentations, map residential client requirements to competitive AT&T product packages, and follow rigorous compliance guidelines to maintain meticulous transaction accuracy.

Previously, I’ve worked as a Customer Service Associate at Ocean Air Enterprises (Studio West), where I assisted customers in a high-volume gift shop environment and resolved product issues quickly. I handled complex cash and card transactions using POS systems, maintained precise register reconciliation, and supported inventory and product displays to improve daily operations.

My technical background is built through an Associate’s degree in Computer Science & Information Technology, plus the Google IT Support Professional Certificate and hands-on labs in Windows 10, Microsoft 365, and Spiceworks. I also strengthen my capabilities through custom PC building and diagnostics—assembling, configuring, and isolating hardware and system software conflicts.