Open to opportunities

Shafeen Chowdhury

@shafeenchowdhury

Message

Detail-oriented individual with a strong foundation in networking.

United States

Message

What I'm looking for

I am looking for a role that allows me to grow my networking skills and contribute to a team.

My name is Shafeen Chowdhury, and I am a dedicated professional with a strong foundation in networking fundamentals. I have gained valuable experience in customer service through my roles as a cashier at Office Depot and Kohl's, where I honed my skills in engaging with customers and ensuring their needs were met efficiently.

Currently, I am pursuing my CompTIA Network+ certification and studying for the Red Hat Certified System Administrator Exam. I am eager to apply my knowledge of networking concepts such as TCP/IP, DNS, and DHCP in a professional setting. I am committed to continuous learning and growth in the IT field, and I am excited about the opportunities that lie ahead.

Experience

Work history, roles, and key accomplishments

Cashier

Office Depot

Feb 2023 - Mar 2024 (1 year 1 month)

Completed transactions accurately and efficiently while engaging customers. Assisted customers with finding the appropriate product in accordance with their needs.

Customer Service Product Knowledge

Cashier

Kohl's

Nov 2022 - Jan 2023 (2 months)

Completed transactions accurately and efficiently while engaging customers. Maintained fitting rooms, sales floor, and work areas according to Kohl's best practices.

Customer Service

Education

Degrees, certifications, and relevant coursework

CompTIA

CompTIA Network+ Certification, Networking

Studying for the CompTIA Network+ certification, which covers networking fundamentals like TCP/IP, DNS, and DHCP. This certification validates the skills required to establish, maintain, and troubleshoot essential network infrastructures.