Shadi Salameh
@shadisalameh
I grow premium brands through CRM, regional strategy, and revenue-focused marketing.
What I'm looking for
At BMW, Geely, and Mitsubishi Motors, I lead marketing, brand, and CRM operations across Palestine, delivering a 12% revenue increase through strategic partnerships and increasing customer lifetime value by 20% through SaaS-based CRM segmentation and journey mapping.
Over 15+ years across the UAE and Levant, I've helped brands including Ooredoo, du, and clients across telecom, automotive, and startups strengthen growth, retention, and brand equity. I combine P&L ownership, regional market integration, data-driven customer strategy, and high-performing teams to deliver measurable outcomes, including churn reductions of up to 45% and digital engagement above luxury-sector benchmarks.
Experience
Work history, roles, and key accomplishments
Head of Marketing, Brand & CRM
Apr 2022 - Present (4 years 4 months)
● Directed all marketing operations and P&L, delivering a 12% revenue increase by negotiating and onboarding strategic partnerships with Geely, Aisun, and AiPower.
● Acted as the primary strategic link between Palestine and BMW AG (Munich and Dubai) to align luxury brand standards with local market nuances while accelerating approval cycles.
● Built and integrated SaaS based CRM logic from the gro
Head of Client Strategy – Marketing & Communications
Aug 2014 - Mar 2022 (7 years 7 months)
● Acted as strategic CMO partner for 15+ diverse clients across telecom, automotive, and startup sectors, delivering revenue models and forecasting that clarified financial pathways and strengthened strategic decision-making.
● Designed and executed integrated communication strategies for multi-regional projects across Levant and GCC, ensuring brand consistency for portfolios valued at €2M+ annual
• Developed and executed a dynamic multi-channel marketing and communications strategy for API, resulting in a 30% increase in website traffic and a 25% rise in user engagement.
• Leveraged advanced analytics to analyze and monitor online key performance indicators (KPIs) and effectively measure the return on investment (ROI) of campaigns, enabling data-driven decision-making and continuous optimi
• Managed end-to-end marketing projects, overseeing design, implementation, and evaluation phases, while supporting a 20% increase in user acquisition through impactful campaigns that drove a 5% revenue growth.
• Demonstrated exceptional expertise in reducing prepaid churn rate by 30% and post-paid churn rate by 45% through the implementation of highly effective customer retention strategies and
• Played a key role in building and executing the CRM and fulfillment projects, ensuring successful implementation and improved customer experience.
• Developed annual account plans for 10 corporate accounts, maximizing revenue generation and strengthening business partnerships.
• Coordinated with technical teams to successfully deliver services, ensuring timely and effective project completion.
Provided customer service support, handling client inquiries and ensuring satisfaction.
Performed business analysis tasks, supporting the chamber's operations and stakeholder engagement.
Education
Degrees, certifications, and relevant coursework
Bethlehem University
Bachelor's degree, Accounting
Evangelical Lutheran School
High School Diploma, Scientific Stream
Al-Quds University
Masters in Regional Studies, Political Economy
2016 - 2018
Al-Quds University
Master of Arts, Political Economy
2016 - 2018
Pursued a Master's degree in Regional Studies with a focus on Political Economy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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