ShaDerria Speed
@shaderriaspeed
Remote patient intake professional focused on accurate registration and patient care support.
United StatesWhat I'm looking for
I’m a patient-focused professional with hands-on experience across medical office registration, remote patient intake, and high-volume customer service. In fast-paced settings, I check patients in and out, schedule appointments, collect demographics and financial data, and maintain strict confidentiality while following correct patient identification practices.
I also support care behind the scenes—searching for existing medical records to prevent duplicates, documenting and transferring calls, scanning consent and insurance documents, and processing intake orders through fax and web portals. From my remote roles (after-hours on-call coordination, verifications, and call handling) to patient registration duties, I’m comfortable owning daily and quarterly metrics while using tools like Epic and other patient systems to drive accurate results.
Experience
Work history, roles, and key accomplishments
Remote After Hours On Call Coordinator
Maxim Healthcare Services
Dec 2024 - Present (1 year 7 months)
Coordinated after-hours on-call coverage for Maxim Healthcare Services in a remote role.
Remote Patient Intake Specialist
Apria Healthcare
Aug 2022 - Dec 2022 (4 months)
Supported remote patient intake processes for Apria Healthcare.
Remote Verifications Specialist
InformData
Jun 2021 - Nov 2022 (1 year 5 months)
Performed remote verification work for InformData.
Remote Call Handler
Phoenix Medcom
Feb 2021 - Jun 2021 (4 months)
Handled inbound/outbound calls remotely for Phoenix Medcom.
Medical Receptionist
Medical Temporaries Inc
Jan 2016 - Mar 2016 (2 months)
Worked as a medical receptionist for Medical Temporaries Inc.
Chiropractic Assistant
Alpha Medical and Spinal Care
Apr 2014 - Oct 2014 (6 months)
Assisted in chiropractic care support duties at Alpha Medical and Spinal Care.
Cashier
CVS
Jan 2014 - Mar 2014 (2 months)
Worked as a cashier at CVS.
Registration Rep
Riverside Regional
Dec 2012 - Sep 2013 (9 months)
Completed patient registration responsibilities at Riverside Regional.
Worked as a cashier at Walmart.
Worked as a sales associate at Bass Pro Shop.
Student Worker
LSU Health Sciences Center
May 2007 - Jun 2007 (1 month)
Worked as a student worker at LSU Health Sciences Center.
Office Worker
Keithville Elementary/Middle School
Aug 2003 - May 2004 (9 months)
Provided office support as an office worker at Keithville Elementary/Middle School.
Education
Degrees, certifications, and relevant coursework
North Shore Dental Assisting Academy
Certificate in Dental Assisting, Dental Assisting
Completed a Certificate in Dental Assisting at North Shore Dental Assisting Academy.
Training Academy for Dental Assisting
Certificate in Dental Office Admin/Billing and Coding, Dental Office Administration / Billing & Coding
Completed a Certificate in Dental Office Administration/Billing and Coding at Training Academy for Dental Assisting.
Southwood High School
High School Diploma, High School
Earned a High School Diploma from Southwood High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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