SERGIO QUINCHE

I’m a hospitality and customer service professional with 5+ years of experience, bringing strong face-to-face communication, sales, and upselling skills to every interaction. I focus on building trust quickly and delivering a customer experience that supports retention and repeat sales.

As a Bar Manager at Bar Lucia, I drove revenue growth by strategically upselling premium beverages and menu items. I also created and promoted seasonal specials and events, increasing engagement and foot traffic while supporting consistent service standards.

In sales roles, I identified and qualified leads, built and nurtured client relationships, and helped close B2B deals by understanding customer needs and tailoring solutions. I’ve also optimised inventory management and collaborated on sales data analysis to implement strategies that boosted daily revenue by 20%.

I’m comfortable working with CRM systems and automation tools such as Zapier, and I’m motivated by steady improvement—especially through objection handling, resilience, and consistent execution. With recent Salesforce basics training, I’m ready to apply my customer-first approach to roles that value growth and measurable results.