Charlene User

I’m a communication-focused editorial professional dedicated to preserving client voice and brand standards across print and digital content. I specialize in proofreading and light editing, coordinating complex products to keep messaging clear, accurate, and consistent.

In my most recent role as a Proofreader at MarkeTeam, I supported error-free, on-brand execution of 55+ direct mail fundraising packages annually. I maintained client voice consistency across emails, texts, ads, and digital campaign copy, and created and maintained brand style guides to strengthen team alignment.

Previously at Innovairre as a Proofreader/Coordinator, I proofed 30–50 direct mail setups weekly, along with ad slick PDFs and creative presentations. I helped prevent costly production errors on print runs up to 1.2M pieces and developed a 50-page branding and design style guide standardizing tone, formatting, and language—serving as a liaison between account and creative teams.

Between roles, I’ve been in career break/professional development, pursuing digital marketing courses with the goal of an editorial position in the digital space. I also work freelance as a Proofreader/Editor, delivering consistent tone and messaging aligned with each client’s brand voice while applying AP and Chicago style standards.