Looking for a job

Charlene User

@charleneuser1

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I generate and close business through outbound sales, prospecting, and full-cycle account management.

Australia

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What I'm looking for

I'm looking for a sales or business development role where I can generate pipeline, build client relationships, manage the full sales cycle, and drive revenue through consultative outbound selling.

I've built new business and closed sales across FMCG, SaaS, recruitment, commodities, automotive, security, skills development, and HR over 30+ years.

Most recently at ADXL, I conducted outbound calls, qualified prospects, booked sales appointments, handled objections, and maintained accurate CRM records. At Consolidated Food Brands, I generated opportunities through cold calling and email outreach, managed pipelines, negotiated terms, and closed sales.

I've also supported software sales at PIPPLET and PERSISTIQ, using LinkedIn, Sales Navigator, Apollo, and Lusha to prospect, qualify leads, and book demonstrations. My work spans the full sales cycle, from lead generation and consultative selling through proposals, negotiation, account management, upselling, and retention.

Experience

Work history, roles, and key accomplishments

Appointment Setter

ADXL

Apr 2024 - Jun 2026 (2 years 2 months)

Conducted outbound calls and qualified prospects. Booked and managed sales appointments, handled objections, and maintained CRM records.

Cold Calling Lead Qualification Appointment Setting CRM Objection Handling Communication Skills

Business Development & Sales Specialist

Consolidated Food Brands

Nov 2023 - Mar 2024 (4 months)

Generated new business through cold calling and email outreach. Managed CRM pipelines, negotiated terms, and closed sales.

Cold Calling Email outreach Lead Generation Sales Negotiation CRM Upselling Cross Selling

Business Development Representative

PIPPLET

Jan 2023 - Jul 2023 (6 months)

Prospected HR and recruitment businesses using LinkedIn, Sales Navigator, Apollo, and Lusha. Conducted cold calls and email outreach, qualified leads, and booked software demos.

LinkedIn LinkedIn Sales Navigator Apollo Lusha Cold Calling Email outreach Lead Qualification CRM Objection Handling

Sales Development Representative

PERSISTIQ

Mar 2022 - Sep 2022 (6 months)

Generated leads through cold calling and outbound campaigns. Managed sales pipelines and CRM activity, and used consultative selling to identify customer needs.

Cold Calling Outbound Sales Pipeline Management CRM Consultative Selling Sales Targets

Business Development Representative & Sales Closer

GENR8 TRADING

May 2013 - Jan 2022 (8 years 8 months)

Developed and executed business development and sales strategies. Identified new opportunities, managed client relationships, and negotiated high-value deals.

Business Development Sales Strategy Lead Generation Negotiation Consultative Selling Market Analysis Customer Relationship Management

Account Executive

TRAINING FORCE

Jul 2010 - Jan 2013 (2 years 6 months)

Managed new and existing client accounts. Generated new business through cold calling, referrals, and prospecting, and managed the full sales cycle from lead generation to closing.

Account Management Cold Calling Prospecting Sales Cycle Management Negotiation Upselling Cross Selling

Sales Representative

OFFICEFIX

Jun 2010 - Nov 2012 (2 years 5 months)

Managed new and existing customer accounts. Conducted cold calling, sales presentations, and product demonstrations, and consistently worked towards and exceeded sales targets.

Cold Calling Sales Presentations Product Demonstrations Territory Management Proposals Consultative Selling Upselling Cross Selling