Chiara Catullo
@chiaracatullo
Dynamic hospitality professional with extensive experience in customer service.
What I'm looking for
I am a dynamic and multilingual professional with over 15 years of experience in the hospitality industry, including ownership and management of a successful wine bar. My expertise lies in customer service, inventory management, and daily operations, where I have consistently been recognized for my positive attitude and ability to thrive in fast-paced environments.
Recently, I gained valuable experience in the mining industry in the Pilbara region of Australia, performing high-pressure water blasting and industrial cleaning tasks. My strong communication skills and natural talent for building rapport with diverse individuals have been key to my success in both hospitality and industrial settings.
As a former bar manager and bartender, I have honed my mixology skills and excelled in managing teams, ensuring compliance with safety standards, and delivering exceptional service. I am passionate about creating memorable experiences for customers and am eager to bring my diverse skill set to new challenges.
Experience
Work history, roles, and key accomplishments
Vinyasa Yoga Instructor
Freelance
Jan 2023 - Dec 2023 (11 months)
Taught Vinyasa yoga classes to individuals and groups, guiding students through dynamic sequences focused on breath, flow, and alignment. Adapted sessions to different skill levels, promoting physical awareness, balance, and mindfulness.
Bartender, Waitress
Cala Sa Nau Marport Group
Jan 2023 - Dec 2023 (11 months)
Strengthened ability to handle intense workloads and perform efficiently under pressure, often managing multiple tasks simultaneously. Maintained a high standard of service and professionalism in a demanding environment.
Bar Manager, Bartender, Owner
The Ladies Wine
Jan 2019 - Dec 2022 (3 years 11 months)
Responsible for running all aspects of the business, from customer service and mixology to staff coordination, inventory management, and financial oversight. Successfully managed daily operations and ensured customer satisfaction.
Fire Performer
CIRCO NERO
Jan 2009 - Dec 2019 (10 years 11 months)
Performed choreographed fire shows as part of a professional circus troupe specialized in large-scale events, nightclubs, and festivals. Entertained audiences across various high-profile venues, combining technical fire skills with music, costume, and stage presence.
Waitress
Botavara Restaurant
Jan 2018 - Dec 2018 (11 months)
Provided excellent communication skills, quick service, and the ability to cater to a diverse and international clientele in a fast-paced environment. Worked in a high-traffic restaurant located in a popular yacht marina.
Bar Manager, Bartender
Cantina 16
Jan 2017 - Dec 2017 (11 months)
Managed daily bar operations while also working hands-on as head bartender. Responsibilities included creating and serving cocktails, training and supervising staff, and managing stock and supplier orders.
Bartender
Stox Club
Jan 2016 - Dec 2016 (11 months)
Worked in a unique bar concept involving live drink auctions, requiring strong multitasking, customer engagement, and quick service under pressure. Successfully managed high-volume transactions and maintained customer satisfaction.
Barista and Cook
SO.COM.CI. Srl.
Jan 2013 - Dec 2015 (2 years 11 months)
Worked as both barista and cook in a busy cafe-bar that also served lunch, handling drink preparation as well as kitchen duties. Managed food prep and cooking during lunch service, ensuring quality, hygiene, and timely service.
Waitress
Restaurant 8/12
Jan 2011 - Dec 2013 (2 years 11 months)
Provided friendly, professional table service in a busy London restaurant, serving a diverse and international clientele. Adapted quickly to a fast-paced environment and contributed to a positive team atmosphere.
Armed Security Guard
Port of Civitavecchia
Jan 2009 - Dec 2010 (1 year 11 months)
Provided armed security services at one of Italy’s busiest commercial and cruise ports, ensuring the safety of personnel, passengers, and restricted areas. Monitored access points, performed routine patrols, and enforced port security regulations.
Waitress
Pachamama
Jan 2006 - Dec 2008 (2 years 11 months)
Provided table service in a popular pub located in Rome's tourist-heavy area. Ensured customer satisfaction and contributed to a positive dining experience.
Education
Degrees, certifications, and relevant coursework
R.E.C.
Certificate, Hospitality Management
Completed a course focused on the administration of alcohol and food, gaining knowledge in relevant regulations and best practices within the hospitality industry.
Mixology Academy
Certificate, Mixology
Attended Mixology Academy to develop advanced skills in cocktail creation, bar management, and beverage service. Gained expertise in various mixology techniques and industry standards.
Vinyasa Yoga Instructor Training
Certification, Yoga Instruction
Completed training to become a certified Vinyasa Yoga Instructor. Acquired knowledge in yoga philosophy, anatomy, sequencing, and teaching methodologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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