At Diebold Nixdorf, I was the primary technical contact for major banks, supporting systems across about 4,000 North American branches. I built EDI interfaces for Capital One, Wells Fargo, and Citibank, and integrated Capital One’s Office 365 email with its Vision ATM platform; service availability and SLA performance improved, and the client later onboarded additional branches.
I also built an in-house warehouse management system with inventory control and Dynamics GP integration, supporting field services and operations at multiple facilities. For client accounts, I managed availability and service metrics, prepared monthly operational reports, and resolved Level 3 production issues.
Earlier, at Citibank, I developed an Astea warehouse management system and SQL Server database components. My work has also included API and EDI integrations, database development, ETL and reporting, and secure client portals.
