Serenity Andrus

I’m an administrative and operations professional who coordinates client communications, maintains organized documentation, and keeps day-to-day business operations running smoothly. I independently manage multiple priorities while improving workflows across remote and hybrid environments.

As Marketing Director | Fleet Feet Huntsville/Madison, I manage and coordinate administrative and operational functions for 20+ programs and events annually. I serve as the primary point of coordination for internal and external communications, maintaining accurate sponsorship, vendor, and registration documentation, and I built centralized tracking systems that improved planning timelines from reactive 4-week cycles to structured 8+ week cycles—reducing last-minute operational issues by approximately 50%.

In my Lead Coach/Program Operations Support I role at Sweat Local, I design structured program schedules and training plans while coordinating class capacity, scheduling, and resource allocation for groups of up to 18 participants. I maintain client records and engagement tracking, deliver educational sessions, and handle remote administrative responsibilities, including online program delivery, documentation management, and digital record maintenance.

Earlier, as an Account Manager | Alpha Torro, I supported multiple client accounts as a responsive point of contact, coordinating schedules and deliverables across internal teams and external clients. I also earned a BA in Communication + Marketing from the University of Alabama–Huntsville and bring a process-improvement mindset focused on policy, risk identification, and clear stakeholder communication.