Serenity Andrus

I’m an administrative and operations professional who coordinates communications, documentation, and day-to-day operations across remote and hybrid environments. I bring a steady, independent approach to juggling multiple priorities while keeping digital systems accurate and organized.

As Marketing Director for Fleet Feet Huntsville/Madison, I manage and coordinate administrative and operational functions for 20+ programs and events annually. I serve as the primary point of coordination for internal and external communications—facilitating stakeholder engagement, resolving issues, and supporting timely execution of organizational priorities. I also review and maintain sponsorship agreements, vendor documentation, registration records, business forms, and operational materials to support accuracy, completeness, and compliance.

I developed and maintain centralized tracking systems, procedural documentation, and standardized workflows that improved planning timelines from reactive 4-week cycles to structured 8+ week cycles. This reduced last-minute operational issues by approximately 50%, while I track budgets, resource allocation, attendance records, participant registration, and operational deliverables for leadership reporting and decision-making.

Earlier, I served as Lead Coach/Program Operations Support I at Sweat Local, where I designed structured program schedules and training plans, coordinated capacity and resources for groups up to 18 participants, and maintained client records and engagement tracking. I also worked as an Account Manager at Alpha Torro, handling client relationships as the primary point of contact, coordinating schedules and timelines, maintaining accurate digital records, and collaborating with internal teams to streamline workflows and enhance customer satisfaction.