Sean Finley

Managed user identity lifecycle, including onboarding, access provisioning, and deactivation via Workday and Okta IAM. Conducted monthly security audits across 29 compliance categories, enhancing risk assessment and regulatory adherence. Implemented Azure-based security solutions to optimize cloud security and IAM policies.

Provided technical support for over 300 agents, troubleshooting hardware/software issues and ensuring system uptime. Utilized Active Directory for user account management, permissions, and system configurations. Streamlined IT asset inventory processes, improving efficiency in equipment recovery and reusability.

Deployed and maintained IT infrastructure for pop-up clinics, ensuring mission-critical healthcare operations. Configured and managed mobile devices, remote access, and endpoint security policies for healthcare professionals. Conducted QA testing for IT systems, optimizing workflow efficiencies and reliability.

Managed database migrations and server configurations, enhancing system scalability and performance. Transitioned data storage from MongoDB to PostgreSQL, improving data reporting capabilities.

Oversaw IT infrastructure, network management, and software development lifecycles (SDLC). Led quality assurance (QA) initiatives, increasing system reliability and user experience.

Managed logistics operations, procurement, and inventory management to ensure mission readiness. Received commendations for excellence in leadership and operational efficiency.

Conducted QA testing for multi-platform products, ensuring high-performance digital experiences. Collaborated with development teams to identify and resolve software defects.

Studied core concepts of computer information systems with a focus on enterprise computing. Gained knowledge in managing and implementing IT solutions for large organizations.