At Health Care Service Corp., I managed and validated provider data networks supporting claims processing, membership assignment, and directory accuracy. I applied data integrity standards across contracting and credentialing workflows, and recommended process improvements.
As Assistant Manager at The C.R.A.I.G. Academy, I oversaw daily operations and maintained facility IT infrastructure, including computers, tablets, and security devices.
I wrote, edited, and self-published The Ballad of Reagan Presley. I also designed its cover art and layout and oversaw distribution across publishing platforms.
