Abby Lauren Pickens

I have built responsive web applications that enhanced user engagement and achieved noticeable improvements in site traffic. I analyzed user feedback to refine features, driving measurable gains in user satisfaction and retention.

I have managed shifts, handled inventory and customer complaints as a shift manager, and conducted quality assurance checks that significantly reduced error rates. I provided mentorship to junior developers and new QA staff, promoting continuous learning and stronger team performance.

I supported nursing staff as a patient care technician, implemented patient tracking systems, and maintained accurate documentation to improve patient outcomes. I hold multiple Google Data Analytics certifications and bring skills in SQL, HTML, CSS, problem solving, project management, and clear communication.