Open to opportunities

Tiffany Zhang

@tiffanyzhang

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IT professional blending software development, data analysis, and healthcare project coordination.

United States

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What I'm looking for

I seek a collaborative healthcare- or data-focused role where I can apply software and data skills, lead cross-functional projects, and drive measurable operational improvements.

I am a detail-oriented IT professional with a background in software development, data analysis, and healthcare project coordination. I have built full-stack prototypes (Python, Flask/Django, SQLite, HTML/CSS), managed front-end website maintenance, and applied Python and JavaScript to optimize systems and workflows.

My experience includes coordinating cross-functional stakeholders, directing end-to-end project work, improving clinic scheduling and onboarding processes, and mentoring new hires to boost operational efficiency and compliance. I am seeking roles where I can leverage analytical problem-solving, technical documentation, and data-driven improvements to support healthcare delivery and digital transformation.

Experience

Work history, roles, and key accomplishments

Program Assistant

Northwestern University

Oct 2022 - Aug 2024 (1 year 10 months)

Managed full-cycle website maintenance and front-end development, directed end-to-end project coordination including milestone tracking and financial reporting, and collaborated with partners to align technical program outcomes with network needs.

Front End Developer Project Coordination HTML CSS Python Stakeholder Management Financial Reporting

Wellness Coordinator

University of Chicago Student Wellness

Oct 2021 - Sep 2022 (11 months)

Optimized clinic operations by assisting 30+ patients daily and reducing wait times through improved scheduling and coordination protocols; trained new hires to cut onboarding time while maintaining 100% compliance accuracy.

Clinic Operations Scheduling Training Patient Coordination Process Improvement Compliance Data Entry

Data/Marketing Intern

Dignity Health

Jan 2021 - May 2021 (4 months)

Organized data collection surveys to identify community health program gaps, led trainings on new programs, and completed marketing projects for the Community Health Department.

Data Collection Survey Design Community Outreach Training Marketing Program Evaluation

Call Center/Receptionist

Comprehensive Digestive Institute of Nevada

Jul 2018 - Apr 2021 (2 years 9 months)

Processed 30+ daily appointments and reduced patient wait times through improved scheduling; mentored 5+ new hires on procedures and collaborated with stakeholders to improve digital workflows.

Appointments Patient Intake Mentoring Customer Service Communication Data Entry

Primary Instructor

Kumon

Jul 2016 - Jun 2017 (11 months)

Coached students to reorganize strengths and build productive study habits, monitored and refined performance to ensure academic success.

Instruction Performance Monitoring Coaching Communication

Education

Degrees, certifications, and relevant coursework

University of Nevada, Las Vegas

Bachelor of Science, Healthcare Administration and Policy

2017 - 2021

Grade: GPA: 3.84

Activities and societies: Dean's List

Bachelor of Science in Healthcare Administration and Policy with a minor in Business Administration, completed with a 3.84 GPA and Dean's List recognition.