AJ C-H
@ajc-h
I streamline healthcare documentation, referrals, and prior authorization workflows.
What I'm looking for
I've supported clinical documentation, medical-record processing, referral management, and coverage review at TERROS HEALTH, COMMUNITY OPTIONS, and CARE & DIGNITY. I focus on accurate medical terminology, privacy-conscious record handling, and efficient administrative workflows that support patient care.
My background also includes healthcare data entry, behavioral health support, staff supervision, and customer service. Alongside healthcare administration, I've built an iOS image identifier using machine learning and developed an open-source Wix portfolio project with testing, CI/CD, and code-quality tooling.
Experience
Work history, roles, and key accomplishments
Lead/Supervisor
Community Options
Feb 2025 - Jun 2026 (1 year 4 months)
Managed administrative oversight for clinical document preparation and verification of medication administration records. Handled medication administration while maintaining precise records in alignment with prior authorization workflows.
Case Manager
Terros Health
Jan 2025 - Apr 2026 (1 year 3 months)
Managed comprehensive clinical documentation and medical records to facilitate accurate clinical coverage review and regulatory compliance. Processed high volumes of medical records for healthcare insurance providers to streamline referral management.
Caregiver
Care & Dignity
Oct 2023 - Sep 2024 (11 months)
Documented behavioral health issues and clinical observations to support accurate clinical coverage review by medical directors. Managed data entry for medication tracking systems to ensure data integrity.
Behavioral Health Technician
All Minds Crave Success
Jun 2020 - Mar 2023 (2 years 9 months)
Managed behavioral health interventions and mentoring programs to improve long-term health outcomes for at-risk youth. Processed evidence-based interventions and maintained detailed progress notes following medical terminology standards.
Data Entry
ICM Document Solutions
Apr 2022 - Dec 2022 (8 months)
Managed high-volume clinical data entry and filing within Microsoft Excel to support healthcare insurance audit readiness. Processed and streamlined data workflows to reduce errors in prior authorization documentation.
Mentor/Assistant Coach
Boys & Girls Clubs
Aug 2019 - Oct 2020 (1 year 2 months)
Managed supervision of diverse youth groups, ensuring high standards of customer service and safety in club operations. Processed program enrollment and attendance data to support organizational reporting.
Cashier, Receptionist, Waiter
Engrained Cafe
Jan 2017 - Jun 2017 (5 months)
Managed frontline customer service interactions, resolving inquiries promptly to ensure high guest satisfaction. Handled reception duties and coordinated guest flow to optimize operational efficiency.
Assistant
The Arizona Informant
Jun 2015 - Jul 2015 (1 month)
Managed complex document filing systems to reduce retrieval time and improve administrative workflow efficiency. Handled bookkeeping and financial record management using Microsoft Excel to ensure data integrity.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Doctor of Management, Healthcare Management and Leadership
2026 -
Pursuing a Doctorate of Management in Healthcare Management and Leadership.
University of Phoenix
Master of Science, Healthcare Administration
2024 - 2025
Completed a Master of Science in Healthcare Administration.
University of Phoenix
Bachelor of Science, Healthcare Administration
2017 - 2020
Earned a Bachelor of Science in Healthcare Administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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