At HCA Healthcare, I checked patients in and out, verified insurance, and completed AIDET and quality assurance audits. I also scheduled staff and assisted other leadership.
At ENT and Allergy Associates, I oversaw daily office operations, developed office policies and procedures, and supervised office maintenance staff. I also supported patient check-in, data entry, insurance verification, and staff scheduling.
Most recently, I worked as a Medical Receptionist at AFC Franchise Corp, checking patients in, verifying insurance, answering phones, and entering data. I hold bachelor's and associate degrees in Healthcare Administration from University of Phoenix-Online Campus.
