Open to opportunities

Selçuk Kovan

@selcukkovan

Message

I deploy and support enterprise document, print, and workflow software solutions for customers.

Turkey

Message

What I'm looking for

I’m looking for a remote role where I can use my technical and customer-facing experience, solve challenging problems, and continue developing my skills. I value ownership, continuous learning, and a collaborative team environment.

Software Post-sales Consultant and Software Engineer with 5+ years of experience specializing in software installation, configuration, integration, troubleshooting, and customer support. Experienced in managing the post-sales lifecycle of enterprise software solutions, from deployment and configuration to issue resolution and customer training. Strong ability to analyze complex software and system-related issues, identify root causes, and coordinate with technical teams to deliver effective solutions. Customer-focused professional with hands-on experience in enterprise software environments, technical problem-solving, software implementations, and customer-specific solution development.

Experience

Work history, roles, and key accomplishments

Current

Software Post-sales Consultant

Current

Ricoh Turkey

Jul 2021 - Present (5 years 2 months)

Provided technical post-sales support for enterprise software solutions, including installation, configuration, integration, and troubleshooting. Managed customer-specific configurations, conducted training, and developed internal automation solutions.

Troubleshooting ITIL Configuration Management Application Software Installation