ONUR ÖNDER
@onurnder
Dedicated computer programmer with 4 years of experience.
What I'm looking for
As a passionate computer programmer with four years of experience, I have developed a strong foundation in technical support and software education. My journey began at Beykent University, where I earned an associate degree in Computer Technology and Programming, followed by a bachelor's degree in Business Administration from Anadolu University. My educational background has equipped me with the necessary skills to excel in the tech industry.
In my previous roles, I have worked as a Technical Support Specialist at Teleperformance Turkey, where I managed warranty processes for Lenovo devices and escalated issues to international teams. Additionally, I served as a Training Support Staff at Panates Bilişim ve Teknoloji, providing software training and support to clients. My proficiency in C#, SQL, and various Adobe programs, combined with my strong communication skills, allows me to effectively collaborate with teams and deliver exceptional customer service.
Experience
Work history, roles, and key accomplishments
Training Support Staff
Panates Bilişim ve Teknoloji San. Tic. Ltd.Şti.
Jul 2015 - May 2017 (1 year 10 months)
Provided support to consumers and software specialists before and after the installation of Panates HIMSS software. Educated consumers about the software and communicated feedback to software specialists for any issues or changes needed.
Technical Support Specialist
Teleperformance Turkey
Feb 2012 - Sep 2014 (2 years 7 months)
Managed consumer emails and invoices, initiated warranty processes for Lenovo IdeaPad devices, and escalated issues to China via SAP CRM when necessary.
Education
Degrees, certifications, and relevant coursework
Anadolu University
Bachelor's Degree, Business Administration
2012 - 2015
Studied Business Administration through the Open Learning Faculty, focusing on various aspects of business management and administration.
Beykent University
Associate Degree, Computer Technology
2008 - 2011
Pursued an Associate degree in Computer Technology and Programming, gaining foundational skills in computer systems and programming languages.
BURSA CUMHURİYET LİSESİ
High School Diploma, Physical Sciences
2004 -
Completed high school education with a focus on physical sciences, preparing for further education in technology and business.
Availability
Location
Authorized to work in
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