Mine Nazik
@minenazik
Business Analyst & Software Test Manager
TurkeyWhat I'm looking for
As a seasoned professional with over 14 years of experience in Information Technology consulting, I have honed my skills in various leadership roles, including Business Analyst, Technical Support Team Lead, IT Trainer, Technical Writer, Customer Support Lead, Software Test Manager, and Application Support Lead. With a strong background in computer information systems and a passion for contributing to the technical journey of companies and products, I am an innovative and forward-thinking executive.
Throughout my career, I have demonstrated expertise in strategic and tactical planning, requirement analysis, test planning, and software quality assurance. I am well-versed in Agile methodologies, customer support, and software development life cycles. My technical skills include proficiency in programming languages such as Python, PHP, Java, and JavaScript, as well as experience with various tools and technologies.
I am a self-motivated individual with excellent communication and problem-solving skills, able to work effectively in fast-paced environments and collaborate with cross-functional teams to achieve business objectives.
Experience
Work history, roles, and key accomplishments
Software Support & Test Engineer
Telus International
Aug 2023 - Present (1 year 9 months)
Currently working as a Software Support & Test Engineer focusing on Apple products. Responsibilities include software testing and support.
Database Design & Development Instructor
Axcel International Academy
Feb 2022 - Jul 2023 (1 year 5 months)
Teaching database design and development, focusing on creating functional relational database systems and producing technical documentation.
Business Analyst and Test Manager
Virtual i Technologies AG
Jan 2021 - Jan 2023 (2 years)
Acted as a liaison between the company and customers, analyzing business requirements and performing detailed analysis of business processes.
Technical Support Engineer
Logiwa
Mar 2019 - Dec 2020 (1 year 9 months)
Provided technical support and software assistance to US customers, developing training materials and resolving user inquiries.
Technical Support Team Lead
TRTWORLD Technical
Jan 2016 - Dec 2017 (1 year 11 months)
Led a technical support team, managing project milestones, conducting risk assessments, and preparing risk analysis plans.
Software Tester
uTest
Jan 2015 - Apr 2019 (4 years 3 months)
Designed test plans and documented software defects while working on various testing projects as an independent contractor.
Independent Contractor
Appen
Jan 2013 - Apr 2019 (6 years 3 months)
Conducted social media evaluations and web search evaluations to support data relevance measurement.
Technical Writer
Sword IT
Oct 2010 - Jul 2012 (1 year 9 months)
Prepared key documents such as user manuals, test plans, and business plans while supporting software projects.
Education
Degrees, certifications, and relevant coursework
Mine hasn't added their education
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Availability
Location
TurkeyAuthorized to work in
Skills
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