Ekrem Mustafa

I am a dedicated Software Support Engineer with four years of experience in providing exceptional technical support and enhancing user experiences. My journey in the tech industry has equipped me with a strong foundation in programming logic and a keen ability to troubleshoot complex issues efficiently. I thrive in collaborative environments, where I can leverage my skills in team collaboration and product support to implement effective solutions that ensure high availability and performance.

At KOBIL GmbH, I played a pivotal role in the implementation of the KOBIL Shift Solution, focusing on advanced app security features. My proactive monitoring of applications using Grafana and Prometheus has allowed me to identify and resolve issues before they impact users. Additionally, my previous experience as a Salesforce System Administrator at STRINNG honed my ability to enhance application performance and ensure data integrity, significantly improving user satisfaction across various teams.