segni abdi

Focused on intensive professional development and practical skill-building across: AI, SaaS, B2B sales, SDR/BDR operations, Customer Success, business development, automation, data analytics, and remote-first technology companies.

• Developed broad practical knowledge of SaaS sales and customer lifecycle functions, including prospecting, lead qualification, discovery, pipeline management, CRM wor

• Advised on operational improvements to boost efficiency and profitability.
• Designed import systems for aluminum and chemical products.
• Guided market entry strategies for the Ethiopian construction sector.
• Conducted pricing, demand, and competitor analysis.
• Supported supplier negotiations and import logistics.
• Ensured compliance with Ethiopian import regulations.

Played a key operational role in the launch of a new SaaS-adjacent platform that leveraged blockchain and Web3 concepts to solve challenges in the agricultural supply chain.
Collaborated directly with the engineering and product teams to translate complex technical features into clear go-to-market strategies and user-facing value propositions.
Gained hands-on experience in a high-growth, agile sta

In 2022, I faced significant health challenges, prompting a period of self-reflection. This time allowed me to focus on mental and physical well-being, gaining a deeper understanding of the importance of work-life balance.

Contributed to large-scale print production and packaging for diverse clients in SMB, commercial, and enterprise sectors. Assisted in quality control, machine operation, and packaging, ensuring efficient workflows and maintaining a safe, clean environment.

Efficiently packed, sorted, and organized products, ensuring timely and accurate shipments. Enhanced productivity by streamlining packing and sorting processes. Collaborated with team members to maintain high standards in a fast-paced environment. Adhered to safety and compliance standards.

• Closed 20+ daily transactions across gaming and consumer electronics during peak Q4 retail seasons, contributing to high-volume revenue generation with transaction values ranging from $60–$2,000+ CAD.
• Supported multi-department sales teams by coordinating warehouse fulfillment and rapid product retrieval, surpassing KPIs including Ship-from-Store Accepted Rate (+3.4%) and CPU Response Time (+2

• Led merchandise receipt, sorting, and stock placement using IOMS inventory systems, ensuring high product availability and rapid retrieval in a high-volume retail environment.
• Oversaw inventory organization and stockroom optimization, reducing retrieval delays and improving cross-team productivity during peak traffic periods.
• Proactively monitored product movement and delivery timelines usin

Managed product availability and displays to enhance the customer experience. Actively listened to customers, offering tailored solutions while building strong cross-department relationships. Stayed informed on technology trends to provide knowledgeable service and recommendations. This approach improved customer satisfaction through better product availability and presentation, boosted sales and

• Managed full-cycle sales operations for 35–50 daily B2B and B2C clients, conducting needs discovery, quoting, negotiation, upselling, and project execution in a fast-paced print and logistics environment.
• Negotiated pricing structures and volume discounts for recurring small-to-mid-sized business clients, strengthening retention and repeat revenue streams.
• Oversaw FedEx third-party shipping

• Engaged 25+ customers per shift in high-volume formalwear retail environment, conducting fit consultations and occasion-based needs assessments to support a 3–4 person sales team in exceeding $5,000+ daily revenue targets.
• Increased average transaction value through strategic upselling of custom suit options, accessories, footwear, and premium add-ons during peak wedding and prom seasons.
• Fa

Assisted with the installation and troubleshooting of windows, dock levelers, motors, and garage doors for both commercial and residential clients. Applied carpentry, mechanics, welding, and electrical skills to address technical and physical challenges. Independently identified and resolved issues, ensuring adherence to project specifications and safety standards. Managed time and resources effec

Managed 35–50 daily customer engagements, handling needs analysis, quoting, product recommendations, and transaction finalization across print services and office supply sales.
• Operated large-format printers and provided graphic design services for commercial materials (business cards, brochures, postcards, signage), supporting both walk-in and recurring business clients.
• Drove store revenue t

Marketing & Design for Waji Hypermarket’s Juice Bar (Addis Ababa, Ethiopia)

Developed marketing strategies for the juice bar’s grand opening, creating promotional materials that aligned with the brand’s identity. Collaborated with clients to ensure designs enhanced the customer experience. Successfully increased foot traffic and brand awareness through targeted efforts, contributing to a successf

Issued Oct 2024

Issued Jan 2019

Issued Jan 2019

Issued Jan 2019

Issued Feb 2017

Focused on international trade, covering exports, imports, global marketing, finance, negotiation, and entrepreneurship. Integrated ERP tools like SAP, with a multicultural learning experience and emphasis on managing multinational organizations in a global business environment.

Focused on information systems, technology infrastructure, and data management. Covered key areas like system analysis, networking, IT project management, programming, database management, system design, and information security to streamline business operations and improve decision-making.

Issued Jun 2009

Issued Jun 2003