Open to opportunities

sebrin edries

@sebrinedries

I create welcoming, organized front-desk experiences through customer service, scheduling, and community-focused coordination.

United States

Message

What I'm looking for

I'm seeking a Concierge or Front Desk role where I can use attention to detail, discretion, and calm customer service to help create a secure, welcoming community for residents and guests.

I've supported residents, families, pharmacies, and healthcare providers at Luna Cottage Nursing Home by managing calls, coordinating doctor appointments, maintaining records, and providing compassionate daily support. I bring calm, professional communication to people-facing environments where discretion and follow-through matter.

At Red Wing Shoes and Seattle Central College, I've guided customers, processed transactions, managed inquiries, and coordinated campus events. I'm trilingual in English, Amharic, and Arabic, and I bring community-minded problem-solving shaped by volunteer work and a second-place finish in Seattle Pacific University's Social Venture Planning Competition.

Experience

Work history, roles, and key accomplishments

Administrative & Care Coordinator

Luna Cottage Nursing Home

Jan 2020 - Feb 2023 (3 years 1 month)

Managed incoming phone calls and served as a primary communication liaison between residents, family members, pharmacies, and healthcare providers. Coordinated and tracked residents' doctor appointments, ensuring timely scheduling and follow-through.

Microsoft Office Scheduling Documentation Data Entry Phone Communication Customer Service Multitasking